--- title: "Connect incident.io to Chatwork - APIANT.ai" description: "When \"New Incident\" fires in incident.io, your agent runs \"Create Task\" in Chatwork." canonical: "https://apiant.ai/connect/incident-io-to-chatwork" --- # Connect incident.io to Chatwork When **New Incident** fires in [incident.io](https://apiant.ai/connections/incident-io), your agent runs **Create Task** in [Chatwork](https://apiant.ai/connections/chatwork). Describe the whole flow and it is built, tested on every scenario and kept running. incident.io **1** trigger incident.io **10** actions Chatwork **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want incident.io and Chatwork to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What incident.io can start in Chatwork - When **New Incident** in incident.io then **Create Task** in Chatwork - When **New Incident** in incident.io then **Send Message** in Chatwork Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with incident.io and Chatwork ## Triggers and actions 1 trigger · 27 actions - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Action **Add file** Uploads a file to a Chatwork chat room, optionally with a message posted alongside it, and returns the new file's ID. - Action **Create Task** Adds a task to a Chatwork chat and assigns it to one or more chat members, with an optional due date. - Action **Delete message** Deletes a message you posted in a Chatwork chat room. - Action **Get me** Returns the profile of the Chatwork account that is connected, including its account ID, name, organization, contact details and the ID of its personal chat. - Action **Get message** Returns a single message from a Chatwork chat room, including its text, sender and send/update times. - Action **Get room** Returns a chat room's details: its name, type, your role, description, icon, and message, file and task counts. - Action **Get task** Returns one task in a Chatwork chat room: its assignee, requester, content, due date and whether it is open or done. - Action **List contacts** Returns every contact of the connected Chatwork user, including each contact's account ID, direct-chat room ID, name, organization and department. - Action **List files** Returns the files uploaded to a Chatwork chat room (up to 100), optionally only those uploaded by one member. - Action **List messages** Returns up to the 100 most recent messages in a Chatwork chat room, by default only those new since the last listing. - Action **List room members** Returns every member of a Chatwork chat room, with each member's role, name, Chatwork ID, organization and department. - Action **List rooms** Returns every Chatwork chat (my chat, direct chats and group chats) the connected account belongs to, with unread, mention, task and file counts. - Action **List tasks** Returns the tasks in a Chatwork chat room (up to 100), optionally filtered by assignee, requester or status. - Action **Send Message** Posts a new message to a Chatwork chat. - Action **Update message** Edits the text of a message you posted in a Chatwork chat room. - Action **Update room** Changes a group chat's name, description or icon. Fields left blank keep their current values. - Action **Update task** Marks a task in a Chatwork chat as done or reopens it as not done. ## Each app on its own - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) - [ **Chatwork** Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one...](https://apiant.ai/connections/chatwork) Reviews ## What our customers say ## More from incident.io - [ **incident.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/incident-io-to-salesforce) - [ **incident.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/incident-io-to-slack) - [ **incident.io to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/incident-io-to-mailchimp) - [ **incident.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/incident-io-to-stripe) - [ **incident.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/incident-io-to-shopify) - [ **incident.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/incident-io-to-quickbooks-online) ## More into Chatwork - [ **HubSpot to Chatwork** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-chatwork) - [ **Salesforce to Chatwork** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-chatwork) - [ **Slack to Chatwork** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-chatwork) - [ **Google Sheets to Chatwork** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-chatwork) - [ **Gmail to Chatwork** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-chatwork) - [ **Google Calendar to Chatwork** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-chatwork) Questions ## incident.io and Chatwork, answered ### ### What can start an automation from incident.io? Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Chatwork when something happens in incident.io? Any of Chatwork's 17 actions, including Create Task, Send Message, Update message and Update room. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Chatwork to incident.io? Chatwork has no triggers in the catalog today, so automations start in incident.io. If you need the other direction, ask: your agent reads Chatwork's API documentation and adds it. ### ### Do I have to build a connector for incident.io or Chatwork? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use incident.io and Chatwork without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.