Connect ilert to Zenoti

Both apps 28ilert 13Zenoti 15

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Action
  Add booking

  Creates a service booking request for one or more guests at a center on a date, returning a booking id used to pick, reserve and confirm a slot.

• Action
  Add Employee Security Role

  Assigns a security role to a Zenoti employee for a center, zone, or the organization.

• Action
  Add Notes to an Opportunity

  Adds a note to an existing opportunity in Zenoti.

• Action
  Create Employee

  Creates an employee profile in a Zenoti center, including personal details, job, security role and online catalog information.

• Action
  Create Employee Blockout

  Creates a blockout time (such as a lunch break) on an employee's schedule at a center.

• Action
  Create Guest

  Creates a guest (client profile) in a Zenoti center and returns the new guest record with its id.

• Action
  Delete Employee Blockout

  Permanently deletes a blockout time from an employee's schedule.

• Action
  List appointments of a guest

  Returns the appointment history of a guest, optionally filtered by date range or to upcoming/past appointments.

• Action
  List centers

  Returns all centers (business locations) of your Zenoti organization, with their address, time zone and currency details.

• Action
  List employees

  Returns the employees who are active in a Zenoti center on a given date.

• Action
  List services

  Returns the services offered at a Zenoti center, with pricing (including campaign-discounted pricing when a campaign is given).

• Action
  Merge guests

  Merges one or more duplicate guest records into a target guest in Zenoti.

• Action
  Search for a Guest

  Searches for guests by name, email, phone, zip code, tags, username or user code, in one center or across the organization.

• Action
  Search Guest by ID

  Returns the full profile of a Zenoti guest by their guest ID, including personal info, address, preferences, tags and referral details.

• Action
  Update Employee Blockout

  Updates an existing blockout time (such as a lunch break) on an employee's schedule, including its time, type, notes and recurrence.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.