Connect ilert and Twist

Both apps 33ilert 13Twist 20

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Trigger
  New Comment Posted in Thread

  Triggers when a new comment is added in a thread.

• Trigger
  New Message Posted in Conversation

  Triggers when a new message is added anywhere inside a conversation.

• Trigger
  New Thread Added to Channel

  Triggers when a new thread is added to a channel.

• Action
  Add channel

  Create a new channel in a workspace.

• Action
  Delete comment

  Deletes a comment from a Twist thread.

• Action
  Delete thread

  Remove a thread.

• Action
  Find Comment by Id

  Gets a single Twist comment by its ID.

• Action
  Find Thread

  Returns the threads in a channel whose title contains the specified text (case-insensitive), plus the first match.

• Action
  Find Thread by Id

  Returns the Twist thread with the specified ID.

• Action
  Find User by Id

  Finds a user by matching against their id.

• Action
  List channels

  Return all channels in a workspace.

• Action
  List comments

  Lists the comments in a Twist thread, newest first by default.

• Action
  List threads

  Lists threads in a Twist channel, newest-updated first by default, with optional filters.

• Action
  List users

  Lists all users in a Twist workspace.

• Action
  List workspaces

  Gets all the workspaces (teams) the connected user belongs to.

• Action
  Post Comment

  Post a comment to a thread you choose.

• Action
  Post Message

  Posts a new message to an existing Twist conversation (direct message).

• Action
  Post Thread

  Adds a new thread to a Twist channel.

• Action
  Update comment

  Edit an existing comment's content.

• Action
  Update thread

  Updates the title, content, attachments, action buttons or mentions of an existing Twist thread.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.