Integration
Connect ilert and Solve CRM
When New or Updated Incident fires in ilert, your agent runs Create Contact in Solve CRM, or New Company in Solve CRM to Find User on Call in ilert. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ilert and Solve CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ilert and Solve CRM can do together
From ilert to Solve CRM
When New or Updated Incident in ilert
then Create Contact in Solve CRM
From Solve CRM to ilert
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ilert and Solve CRM
Triggers and actions 6 triggers · 15 actions
- New or Updated Incident
Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.
- Accept Incident
Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.
- Add Alert
Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).
- Add maintenance window
Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.
- Create Incident
Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.
- Find User on Call
Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.
- Get alert
Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.
- Get incident
Returns a single ilert incident by its id, including its status, severity, affected services and responders.
- Get maintenance window
Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.
- List Alert Sources
Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.
- List incidents
Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.
- List users
Returns the users in your ilert account, with their name, email, role and contact settings.
- Resolve Incident
Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.
- New Company
Triggers when a new company is added in Solve CRM.
- New Contact
Triggers when a new contact is added in Solve CRM.
- New Tagged Contact
Triggers when a contact carries the chosen category tag for the first time.
- New User
Triggers when a new user is added to the Solve CRM account.
- New Workgroup
Triggers when a new workgroup is created in Solve CRM.
- Create Company
Creates a new company in Solve CRM.
- Create Contact
Creates a new contact in Solve CRM.
- Find companies
Returns companies in Solve CRM that match a search value, with optional filters and sorting.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ilert and Solve CRM, answered
What can start an automation from ilert?
Any of ilert's 1 trigger in the catalog, including New or Updated Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Solve CRM when something happens in ilert?
Any of Solve CRM's 3 actions, including Create Company, Create Contact and Find companies. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Solve CRM to ilert?
Yes. When something happens in Solve CRM, your agent can act in ilert too. This page covers both directions: Solve CRM's triggers and ilert's actions are listed here as well.
Do I have to build a connector for ilert or Solve CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ilert and Solve CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.