Connect ilert and Snitcher

Both apps 26ilert 13Snitcher 13

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Trigger
  New Organisation

  Triggered when a new company is identified visiting your website in the selected Snitcher workspace.

• Trigger
  Organisation Enters Segment

  Triggered when a company first appears in the selected Snitcher segment.

• Action
  Create Custom Field

  Creates a new custom field definition on organisations in a Snitcher workspace.

• Action
  Create Tag

  Creates a new tag in a Snitcher workspace so it can be applied to organisations.

• Action
  Find Contacts

  Returns the known contacts at an organisation in Snitcher, looked up by organisation UUID or company domain.

• Action
  Find Organisation

  Looks up an organisation in a Snitcher workspace by company name and returns the first match.

• Action
  Get User Profile

  Returns the name, email and id of the Snitcher user the connection belongs to.

• Action
  List Custom Fields

  Returns all custom field definitions set up on organisations in a Snitcher workspace.

• Action
  List Segments

  Returns all segments defined in a Snitcher workspace.

• Action
  List Sessions

  Returns the website visits (sessions) recorded across a Snitcher workspace for a date or date range, with optional segment, URL and referrer filters.

• Action
  List Workspaces

  Returns the Snitcher workspaces the connected account can access, including each workspace's UUID, name, website and available tags.

• Action
  Reveal Contact Email

  Uses a Snitcher email-reveal credit to return the email address of a known organisation contact.

• Action
  Search Organisations

  Searches the organisations in a Snitcher workspace using advanced field filters.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.