Connect ilert to Shift4Shop

Both apps 25ilert 13Shift4Shop 12

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Action
  Add Item to Cart

  Adds a product to an existing shopping cart, with a quantity and any chosen product options.

• Action
  Create Cart

  Creates a new shopping cart in your Shift4Shop store, with optional customer, billing and shipping details.

• Action
  Create Customer

  Creates a new customer account in your Shift4Shop store with login, billing and shipping details.

• Action
  Create Order

  Creates a new order in your Shift4Shop store, with its billing details, items, shipments, payment information and totals.

• Action
  Create Product Advanced

  Creates a product in the Shift4Shop store with its full set of details, including pricing, inventory, shipping, images, options, categories and discounts. Returns the store's confirmation for the new product.

• Action
  Create Product Simple

  Creates a new product in your Shift4Shop store and returns its catalog ID.

• Action
  Delete Product

  Deletes a product from the store.

• Action
  Find Customer

  Returns the customers in your Shift4Shop store that match the email, name, location, phone or last-updated dates you specify.

• Action
  Find Order

  Returns the orders that match the invoice number, billing email, status or date criteria you specify.

• Action
  Find Product

  Returns the products in your Shift4Shop store that match the SKU, name, price, cost, stock, status flags or last-updated dates you specify.

• Action
  Update Order

  Updates an existing order in the Shift4Shop store by its order ID, changing only the fields you fill in.

• Action
  Update Product

  Updates an existing product in the Shift4Shop catalog. Only the values you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.