Connect ilert and SendSafely

Both apps 30ilert 13SendSafely 17

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Trigger
  New Dropzone Submission

  Triggers when a new package arrives for the user, including files submitted to their Hosted Dropzone.

• Trigger
  New Sent Package

  Triggers when the user sends a new SendSafely package.

• Action
  Add Contact Group Member

  Adds an email address to a contact group.

• Action
  Add Recipient

  Adds a recipient, by email, to a package.

• Action
  Delete Contact Group

  Deletes a contact group.

• Action
  Delete Package

  Deletes a package and all of its contents.

• Action
  Get Contact Group

  Returns a contact group and its members.

• Action
  Get Current User

  Returns the profile of the SendSafely user the API key belongs to.

• Action
  Get Enterprise Information

  Returns the organization's SendSafely settings, such as expiration limits and security options.

• Action
  Get Package

  Returns a package's details: state, sender, recipients, files and expiration.

• Action
  Get Recipient

  Returns one recipient on a package.

• Action
  Get Recipient Package History

  Returns the packages that have been sent to a recipient email address.

• Action
  List Archived Packages

  Returns the archived (deleted) packages the user owns.

• Action
  List Sent Packages

  Returns the active and expired packages the user has sent.

• Action
  Remove Contact Group Member

  Removes a member from a contact group.

• Action
  Remove Recipient

  Removes a recipient from a package.

• Action
  Update Recipient

  Updates a package recipient's phone number or Workspace role.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.