Connect ilert and ProdPad

Both apps 46ilert 13ProdPad 33

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Trigger
  List Companies

  Triggers when a new company is added to your ProdPad account.

• Trigger
  List Contacts

  Triggers when a new contact is added to ProdPad.

• Trigger
  List Feedback

  Triggers when new feedback is added to ProdPad, newest first.

• Trigger
  List Idea Feedback

  Triggers when new feedback is linked to a chosen idea.

• Trigger
  List Ideas

  Triggers when a new idea is added to ProdPad.

• Trigger
  List Initiatives

  Triggers when a new initiative is added to a ProdPad roadmap.

• Trigger
  List Objectives

  Triggers when a new objective is added to the ProdPad account.

• Trigger
  List Personas

  Triggers when a new persona is added to ProdPad.

• Trigger
  List Products

  Triggers when a new product is added to ProdPad.

• Trigger
  List Tags

  Triggers when a new tag is added to ProdPad.

• Trigger
  List User Stories

  Triggers when a new user story is added to ProdPad.

• Action
  Add comment

  Adds a comment to a ProdPad idea, feedback or initiative, or posts a reply to an existing comment.

• Action
  Add initiative

  Creates a new initiative on a ProdPad product roadmap.

• Action
  Add key result

  Creates a new key result under a ProdPad objective, optionally linked to initiatives.

• Action
  Add objective

  Creates a new objective in ProdPad, optionally linked to a product.

• Action
  Add thought

  Adds a Yea, Nay or Maybe thought, with an optional comment, to an idea or a piece of feedback in ProdPad on behalf of a user.

• Action
  Add user story

  Creates a new user story on a ProdPad idea.

• Action
  Create Company

  Creates a company in ProdPad's customer feedback module.

• Action
  Create Contact

  Creates a contact (a customer who gives feedback) in ProdPad.

• Action
  Create Feedback

  Adds a piece of customer feedback to ProdPad, linked to a contact.

• Action
  Create Idea

  Creates a new idea in ProdPad.

• Action
  Find Company

  Finds an existing company by name or external link, returning the first match.

• Action
  Find Contact

  Finds an existing contact by email, name or external ID, returning the first match.

• Action
  Find Feedback

  Finds feedback by its external ID or URL, returning the first match.

• Action
  Find Idea

  Finds an existing idea by external ID, URL or tag, returning the first match.

• Action
  Get feedback

  Returns a single piece of feedback by its ID, including the contact who gave it and its linked ideas, products, personas, tags and attachments.

• Action
  Get idea

  Returns a ProdPad idea by its ID, optionally with its full details such as business case, comments, tags, products and user stories.

• Action
  Update Company

  Updates an existing company in ProdPad.

• Action
  Update Contact

  Updates an existing contact in ProdPad.

• Action
  Update Feedback

  Updates the text or state of an existing piece of feedback.

• Action
  Update Idea Stage

  Moves an idea to a different workflow stage in ProdPad.

• Action
  Update initiative

  Updates an existing roadmap initiative in ProdPad, such as its title, description, roadmap column, state, target date, owner, and linked ideas, feedback, user stories and objectives.

• Action
  Update objective

  Updates an objective's name, state, or linked product in ProdPad.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.