Integration
Connect ilert and MyDesk
When New or Updated Incident fires in ilert, your agent runs Find Contact in MyDesk, or New Appointment in MyDesk to Find User on Call in ilert. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ilert and MyDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ilert and MyDesk can do together
From ilert to MyDesk
When New or Updated Incident in ilert
then Find Contact in MyDesk
From MyDesk to ilert
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ilert and MyDesk
Triggers and actions 8 triggers · 16 actions
- New or Updated Incident
Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.
- Accept Incident
Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.
- Add Alert
Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).
- Add maintenance window
Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.
- Create Incident
Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.
- Find User on Call
Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.
- Get alert
Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.
- Get incident
Returns a single ilert incident by its id, including its status, severity, affected services and responders.
- Get maintenance window
Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.
- List Alert Sources
Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.
- List incidents
Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.
- List users
Returns the users in your ilert account, with their name, email, role and contact settings.
- Resolve Incident
Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.
- New Appointment
Triggered when a new appointment is created in MyDesk.
- New Company
Triggers when a new company is created in MyDesk.
- New Contact
Triggers when a new contact is created in MyDesk.
- New Opportunity
Triggered when a new opportunity is created in MyDesk.
- New Task
Triggered when a new task is created in MyDesk.
- Task Completed
Triggers when a task is marked as completed in MyDesk.
- Task Overdue
Triggers when an open task passes its planned date without being completed.
- Find Contact
Returns the MyDesk contacts that match the name, email address, your own identifier or filter you supply.
- Find Country
Returns the countries in your MyDesk environment that match a name, your own identifier or an extra condition.
- Find Opportunity
Returns the opportunities in MyDesk that match your own identifier or a filter condition.
- Find Task
Returns the MyDesk tasks that match your identifier, subject or filter condition.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ilert and MyDesk, answered
What can start an automation from ilert?
Any of ilert's 1 trigger in the catalog, including New or Updated Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in MyDesk when something happens in ilert?
Any of MyDesk's 4 actions, including Find Contact, Find Country, Find Opportunity and Find Task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from MyDesk to ilert?
Yes. When something happens in MyDesk, your agent can act in ilert too. This page covers both directions: MyDesk's triggers and ilert's actions are listed here as well.
Do I have to build a connector for ilert or MyDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ilert and MyDesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.