Connect ilert and Infinity

Both apps 25ilert 13Infinity 12

• Trigger
  New or Updated Incident

  Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.

• Action
  Accept Incident

  Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.

• Action
  Add Alert

  Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).

• Action
  Add maintenance window

  Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.

• Action
  Create Incident

  Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.

• Action
  Find User on Call

  Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.

• Action
  Get alert

  Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.

• Action
  Get incident

  Returns a single ilert incident by its id, including its status, severity, affected services and responders.

• Action
  Get maintenance window

  Fetches a maintenance window by ID. An error occurs if the maintenance window is not found.

• Action
  List Alert Sources

  Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.

• Action
  List incidents

  Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.

• Action
  List users

  Returns the users in your ilert account, with their name, email, role and contact settings.

• Action
  Resolve Incident

  Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation.

• Trigger
  New Board

  Triggers when a new board is created in the selected Infinity workspace.

• Trigger
  New Folder

  Triggers when a new folder is created on an Infinity board.

• Trigger
  New Member

  Triggers when a new member joins an Infinity workspace.

• Action
  Create a New Comment

  Adds a comment to an item on an Infinity board, optionally as a reply to another comment.

• Action
  Create a New Folder

  Creates a new folder on an Infinity board.

• Action
  Create a New Item

  Creates a new item in an Infinity board folder, with values for the board's attributes.

• Action
  File Upload

  Uploads a file from a link into an Infinity workspace as an attachment and returns the stored attachment.

• Action
  Find a Board

  Finds boards in an Infinity workspace whose name matches the given name.

• Action
  Find a Folder

  Finds folders on an Infinity board by name and returns the matching folder.

• Action
  Find a Member

  Finds members of an Infinity workspace by email address or name.

• Action
  Find an Item

  Finds items on a board whose text value matches the given text. Searches the 100 most recent items.

• Action
  Update an Existing Item

  Updates an existing item on an Infinity board — its attribute values, folder, parent item or position.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.