--- title: "Connect ikas to Tiledesk - APIANT.ai" description: "When \"New Order\" fires in ikas, your agent runs \"Add lead\" in Tiledesk. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/ikas-to-tiledesk" --- # Connect ikas to Tiledesk When **New Order** fires in [ikas](https://apiant.ai/connections/ikas), your agent runs **Add lead** in [Tiledesk](https://apiant.ai/connections/tiledesk). Describe the whole flow and it is built, tested on every scenario and kept running. ikas **3** triggers ikas **10** actions Tiledesk **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ikas and Tiledesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ikas can start in Tiledesk - When **New Order** in ikas then **Add lead** in Tiledesk - When **New Product** in ikas then **Add message** in Tiledesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ikas and Tiledesk ## Triggers and actions 3 triggers · 26 actions - Trigger **New Order** Triggers when a new order is created on ikas.com. - Trigger **New Product** Triggers when a new product is created on ikas.com. - Trigger **Updated Order** Triggers when an order is updated on ikas.com. - Action **Add Order** Creates a new order (with transactions) in the ikas store; returns Order. - Action **Add product** Create a product via GraphQL mutation saveProduct (no id) - Action **List customers** List customers via GraphQL query listCustomer. - Action **List inventory levels** List product stock/inventory levels via GraphQL query listProductStockLocation. - Action **List orders** List orders via GraphQL query listOrder. - Action **List products** List products via GraphQL query listProduct. - Action **List Sales Channels** Lists the store's sales channels (read-only); supplies the salesChannelIds that saveProduct requires for new products. - Action **Update inventory level** Update stock quantity via GraphQL mutation saveProductStockLocations. - Action **Update order** Update an order / order status via GraphQL order mutations (e.g. updateOrderLine, saveOrder) - Action **Update product** Update a product via GraphQL mutation saveProduct (with id) - Action **Add lead** Creates a new lead (contact) in a Tiledesk project. - Action **Add message** Send a message into a request/conversation, creating the conversation if needed. - Action **Add request** Creates a new request (conversation or ticket) in a Tiledesk project. Tiledesk intends this mainly for bulk-importing conversations; add messages to it afterwards. - Action **Add tag** Create a new tag. - Action **Delete lead** Delete a lead by id. - Action **Delete tag** Delete a tag by id. - Action **Get lead** Fetches a single Tiledesk lead (contact) by its id. - Action **Get request** Fetch a request/conversation by request_id. - Action **List leads** List all leads for a project, with sort/page query params. - Action **List messages** Get all messages of a request by request_id. - Action **List projects** Lists the Tiledesk projects the connected user belongs to. - Action **List requests** Lists the requests (conversations and tickets) in a Tiledesk project, with optional filters. - Action **List tags** List all tags for a project. - Action **Update lead** Update an existing lead's fields/attributes. - Action **Update request** Update a request/conversation (e.g. status, department). - Action **Update tag** Updates an existing tag's name, color or custom attributes in a Tiledesk project. ## Each app on its own - [ **ikas** ikas is a headless e-commerce platform for SME's.](https://apiant.ai/connections/ikas) - [ **Tiledesk** No-code platform for building AI chatbots and customer support automation across web, WhatsApp, and other...](https://apiant.ai/connections/tiledesk) Reviews ## What our customers say ## More from ikas - [ **ikas to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/ikas-to-salesforce) - [ **ikas to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/ikas-to-slack) - [ **ikas to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/ikas-to-mailchimp) - [ **ikas to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/ikas-to-stripe) - [ **ikas to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/ikas-to-shopify) - [ **ikas to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/ikas-to-quickbooks-online) ## More into Tiledesk - [ **HubSpot to Tiledesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tiledesk) - [ **Salesforce to Tiledesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tiledesk) - [ **Slack to Tiledesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tiledesk) - [ **Google Sheets to Tiledesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-tiledesk) - [ **Gmail to Tiledesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tiledesk) - [ **Google Calendar to Tiledesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tiledesk) Questions ## ikas and Tiledesk, answered ### ### What can start an automation from ikas? Any of ikas's 3 triggers in the catalog, including New Order, New Product and Updated Order. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tiledesk when something happens in ikas? Any of Tiledesk's 16 actions, including Update lead, Update request, Update tag and Add lead. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tiledesk to ikas? Tiledesk has no triggers in the catalog today, so automations start in ikas. If you need the other direction, ask: your agent reads Tiledesk's API documentation and adds it. ### ### Do I have to build a connector for ikas or Tiledesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ikas and Tiledesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.