--- title: "Connect Hyros to Tidio - APIANT.ai" description: "When \"New Call\" fires in Hyros, your agent runs \"Add contact\" in Tidio. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/hyros-to-tidio" --- # Connect Hyros to Tidio When **New Call** fires in [Hyros](https://apiant.ai/connections/hyros), your agent runs **Add contact** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. Hyros **5** triggers Hyros **20** actions Tidio **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Hyros and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Hyros can start in Tidio - When **New Call** in Hyros then **Add contact** in Tidio - When **New Lead** in Hyros then **Add ticket** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Hyros and Tidio ## Triggers and actions 5 triggers · 35 actions - Trigger **New Call** Triggers when a new call is recorded in HYROS. - Trigger **New Lead** Triggers when a new lead is created in HYROS. - Trigger **New Sale** Triggers when a new sale is recorded in HYROS. - Trigger **New Sale Attributed** Triggers when a new sale is recorded and attributed in Hyros. - Trigger **New Subscription** Triggers when a new subscription is recorded in HYROS. - Action **Delete Call** Deletes a call. - Action **Delete Sale** Deletes a sale. - Action **Find Lead Clicks** Returns the tracked clicks of a lead. - Action **Find Leads** Finds leads by ID, email or creation date. - Action **Find Sales** Finds sales by ID, email, lead, product tag or date. - Action **Find Subscriptions** Finds subscriptions by ID, email, lead, product tag, status or date. - Action **Get Ad Accounts Attribution Report** Returns sales, revenue, cost and other attribution figures per ad account. - Action **Get Ads Attribution Report** Returns sales, revenue, cost and other attribution figures per ad, ad set or campaign. - Action **Get Lead Journey** Returns the attribution journey of one or more leads: their sales and the sources that led to them. - Action **Get User Info** Returns the profile of the account the API key belongs to. - Action **List Ads** Returns the ads HYROS tracks for an ad platform. - Action **List Domains** Returns the domains configured in the account. - Action **List Keywords** Returns the keywords of a Google ad group. - Action **List Lead Stages** Returns the lead stages in the account. - Action **List Sources** Returns the traffic sources in the account. - Action **List Tags** Returns every tag in the account. - Action **Refund Order** Refunds an order and updates the income of its lead. - Action **Retrieve Calls** Finds calls by ID, email, lead, product tag, qualification or date. - Action **Update Call** Updates the name, state or qualification of calls. - Action **Update Sale** Marks sales as refunded or recurring. - Action **Add contact** Creates a new contact in Tidio. Always adds a new contact, even when the email or external ID matches an existing one. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **Hyros** HYROS makes profitable action clear for high end digital businesses with laser accurate sales attribution...](https://apiant.ai/connections/hyros) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from Hyros - [ **Hyros to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/hyros-to-salesforce) - [ **Hyros to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/hyros-to-slack) - [ **Hyros to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/hyros-to-mailchimp) - [ **Hyros to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/hyros-to-stripe) - [ **Hyros to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/hyros-to-shopify) - [ **Hyros to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/hyros-to-quickbooks-online) ## More into Tidio - [ **AWeber to Tidio** AWeber provides professional email marketing software and services.](https://apiant.ai/connect/aweber-to-tidio) - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) Questions ## Hyros and Tidio, answered ### ### What can start an automation from Hyros? Any of Hyros's 5 triggers in the catalog, including New Call, New Lead, New Sale and New Sale Attributed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in Hyros? Any of Tidio's 15 actions, including Send message on behalf of contact, Update contact, Update ticket and Add contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to Hyros? Tidio has no triggers in the catalog today, so automations start in Hyros. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for Hyros or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Hyros and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.