Connect Hume AI and Syncro

Both apps 32Hume AI 17Syncro 15

• Trigger
  Chat ended (instant)

  Fires when an EVI chat session ends (chat_ended webhook event).

• Trigger
  Chat started (instant)

  Fires when a new EVI chat session begins (chat_started webhook event).

• Trigger
  New Voice

  Triggers when a new voice is created.

• Trigger
  Tool call (instant)

  Fires when EVI calls a registered tool during a conversation (tool_call webhook event).

• Action
  Add config

  Create a new EVI configuration (voice assistant setup).

• Action
  Add prompt

  Create a new system prompt for use in an EVI configuration.

• Action
  Add tool

  Create a new tool definition that EVI can call during a conversation.

• Action
  Add voice

  Save a new custom voice to the account from a TTS generation ID, for reuse in later speech requests.

• Action
  Convert voice

  Convert the speech in an uploaded audio file into a different saved voice.

• Action
  Delete config

  Delete an EVI configuration from the account.

• Action
  Delete voice

  Delete a saved custom voice from the account.

• Action
  Generate Text to Speech

  Convert text to speech using Hume AI's expressive text-to-speech technology.

• Action
  List configs

  List the EVI configurations saved to the account.

• Action
  List prompts

  List the prompts saved to the account.

• Action
  List tools

  List the tool definitions saved to the account.

• Action
  List voices

  List the custom voices saved to the account.

• Action
  Update config

  Update an EVI configuration's name or description.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.