Connect Hume AI and Returnless

Both apps 35Hume AI 17Returnless 18

• Trigger
  Chat ended (instant)

  Fires when an EVI chat session ends (chat_ended webhook event).

• Trigger
  Chat started (instant)

  Fires when a new EVI chat session begins (chat_started webhook event).

• Trigger
  New Voice

  Triggers when a new voice is created.

• Trigger
  Tool call (instant)

  Fires when EVI calls a registered tool during a conversation (tool_call webhook event).

• Action
  Add config

  Create a new EVI configuration (voice assistant setup).

• Action
  Add prompt

  Create a new system prompt for use in an EVI configuration.

• Action
  Add tool

  Create a new tool definition that EVI can call during a conversation.

• Action
  Add voice

  Save a new custom voice to the account from a TTS generation ID, for reuse in later speech requests.

• Action
  Convert voice

  Convert the speech in an uploaded audio file into a different saved voice.

• Action
  Delete config

  Delete an EVI configuration from the account.

• Action
  Delete voice

  Delete a saved custom voice from the account.

• Action
  Generate Text to Speech

  Convert text to speech using Hume AI's expressive text-to-speech technology.

• Action
  List configs

  List the EVI configurations saved to the account.

• Action
  List prompts

  List the prompts saved to the account.

• Action
  List tools

  List the tool definitions saved to the account.

• Action
  List voices

  List the custom voices saved to the account.

• Action
  Update config

  Update an EVI configuration's name or description.

• Trigger
  Request Created

  Triggers when a customer creates a new return request that needs approval.

• Trigger
  Return Created

  Triggers when a new return is created, including a request once it is approved.

• Action
  Add note

  Adds an internal note to a return or return request.

• Action
  Add Request

  Creates a return request in Returnless for items from an existing sales order.

• Action
  Approve a Request

  Approves a return request in Returnless so the customer can send the items back.

• Action
  Approve a Request Without Shipment

  Approves a pending return request without a return shipment, so the customer keeps the items.

• Action
  Find customers

  Returns the customers in your Returnless account that match an email address.

• Action
  Find products

  Returns the products in your Returnless account that match a SKU.

• Action
  Find Requests

  Finds a Request in your Returnless account.

• Action
  Find Returns

  Finds returns (return orders) in Returnless by return number.

• Action
  Find sales orders

  Finds sales orders in Returnless by order number.

• Action
  Get customer

  Returns a single Returnless customer by its id.

• Action
  Get Request (By Request ID)

  Returns a single return request (return order) from Returnless by its ID.

• Action
  Get Return (By Return ID)

  Returns a single return in Returnless, with all of its details, by its return ID.

• Action
  Get sales order

  Returns a single sales order by its ID, including its customer, address and order details.

• Action
  List return reasons

  Returns the return reasons configured in your Returnless account.

• Action
  Reject Request

  Rejects a pending return request in Returnless.

• Action
  Update return

  Changes the status of a return, such as Checked, Approved or Resolved.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.