Connect Hume AI and Relatel

Both apps 40Hume AI 17Relatel 23

• Trigger
  Chat ended (instant)

  Fires when an EVI chat session ends (chat_ended webhook event).

• Trigger
  Chat started (instant)

  Fires when a new EVI chat session begins (chat_started webhook event).

• Trigger
  New Voice

  Triggers when a new voice is created.

• Trigger
  Tool call (instant)

  Fires when EVI calls a registered tool during a conversation (tool_call webhook event).

• Action
  Add config

  Create a new EVI configuration (voice assistant setup).

• Action
  Add prompt

  Create a new system prompt for use in an EVI configuration.

• Action
  Add tool

  Create a new tool definition that EVI can call during a conversation.

• Action
  Add voice

  Save a new custom voice to the account from a TTS generation ID, for reuse in later speech requests.

• Action
  Convert voice

  Convert the speech in an uploaded audio file into a different saved voice.

• Action
  Delete config

  Delete an EVI configuration from the account.

• Action
  Delete voice

  Delete a saved custom voice from the account.

• Action
  Generate Text to Speech

  Convert text to speech using Hume AI's expressive text-to-speech technology.

• Action
  List configs

  List the EVI configurations saved to the account.

• Action
  List prompts

  List the prompts saved to the account.

• Action
  List tools

  List the tool definitions saved to the account.

• Action
  List voices

  List the custom voices saved to the account.

• Action
  Update config

  Update an EVI configuration's name or description.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.