Connect Hume AI and MyDesk

Both apps 37Hume AI 17MyDesk 20

• Trigger
  Chat ended (instant)

  Fires when an EVI chat session ends (chat_ended webhook event).

• Trigger
  Chat started (instant)

  Fires when a new EVI chat session begins (chat_started webhook event).

• Trigger
  New Voice

  Triggers when a new voice is created.

• Trigger
  Tool call (instant)

  Fires when EVI calls a registered tool during a conversation (tool_call webhook event).

• Action
  Add config

  Create a new EVI configuration (voice assistant setup).

• Action
  Add prompt

  Create a new system prompt for use in an EVI configuration.

• Action
  Add tool

  Create a new tool definition that EVI can call during a conversation.

• Action
  Add voice

  Save a new custom voice to the account from a TTS generation ID, for reuse in later speech requests.

• Action
  Convert voice

  Convert the speech in an uploaded audio file into a different saved voice.

• Action
  Delete config

  Delete an EVI configuration from the account.

• Action
  Delete voice

  Delete a saved custom voice from the account.

• Action
  Generate Text to Speech

  Convert text to speech using Hume AI's expressive text-to-speech technology.

• Action
  List configs

  List the EVI configurations saved to the account.

• Action
  List prompts

  List the prompts saved to the account.

• Action
  List tools

  List the tool definitions saved to the account.

• Action
  List voices

  List the custom voices saved to the account.

• Action
  Update config

  Update an EVI configuration's name or description.

• Trigger
  New Appointment

  Triggered when a new appointment is created in MyDesk.

• Trigger
  New Company

  Triggers when a new company is created in MyDesk.

• Trigger
  New Contact

  Triggers when a new contact is created in MyDesk.

• Trigger
  New Opportunity

  Triggered when a new opportunity is created in MyDesk.

• Trigger
  New Task

  Triggered when a new task is created in MyDesk.

• Trigger
  Task Completed

  Triggers when a task is marked as completed in MyDesk.

• Trigger
  Task Overdue

  Triggers when an open task passes its planned date without being completed.

• Action
  Create Address

  Creates a new address in MyDesk and links it to a company, country and address type. Returns the new address's ids.

• Action
  Create Company

  Creates a new company (account) in MyDesk and returns its id.

• Action
  Create Contact

  Creates a new contact in MyDesk and links it to a company. Returns the new contact's MyDesk id and your own id.

• Action
  Create Task

  Creates a new task in MyDesk and returns its id.

• Action
  Find Contact

  Returns the MyDesk contacts that match the name, email address, your own identifier or filter you supply.

• Action
  Find Country

  Returns the countries in your MyDesk environment that match a name, your own identifier or an extra condition.

• Action
  Find Opportunity

  Returns the opportunities in MyDesk that match your own identifier or a filter condition.

• Action
  Find Representative

  Returns the representatives in MyDesk that match the name, your own identifier or filter you specify.

• Action
  Find Task

  Returns the MyDesk tasks that match your identifier, subject or filter condition.

• Action
  Update Company

  Updates an existing company in MyDesk by its id. Only the fields you fill in change; everything else keeps its current value.

• Action
  Update Contact

  Updates an existing contact in MyDesk, changing only the fields you fill in and keeping the rest as they are.

• Action
  Update Opportunity

  Updates an existing opportunity in MyDesk by its id, changing only the values you supply and keeping everything else on the record.

• Action
  Update Task

  Updates an existing task by its MyDesk id, changing only the fields you fill in and returning the updated task.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.