Connect Humanity to Superchat

Both apps 54Humanity 22Superchat 32

• Trigger
  Approved Leave Requests

  Triggers when a leave request is approved or an approved leave request changes.

• Trigger
  New/Updated Employees

  Triggers when an employee is added or an existing employee is updated.

• Trigger
  New/Updated Time Entries

  Triggers when a time entry is created or updated in the last day.

• Trigger
  Published Shifts

  Triggers when a shift in the next 30 days is published or a published shift changes.

• Trigger
  Published Shifts by Employee

  Triggers when a published shift in the next 30 days that has employees assigned is created or changes.

• Action
  Assign Leave Type to Employee

  Enables a leave type for an employee, optionally setting how many days they are entitled to.

• Action
  Assign Positions to Employee

  Assigns positions to an employee, and optionally removes positions from them.

• Action
  Assign Skills to Employee

  Assigns a skill to an employee in Humanity, optionally with an expiration date and reminder.

• Action
  Create Shift

  Creates a new shift in a Humanity schedule (position), optionally assigning an employee to it.

• Action
  Create/Update Employee

  Creates a new employee, or updates an existing employee when their ID is given.

• Action
  Create/Update Location

  Creates a new location, or updates an existing location when its ID is given.

• Action
  Create/Update Position

  Creates a new position, or updates an existing position when its ID is given.

• Action
  Create/Update Skill

  Creates a new skill, or renames an existing skill when its ID is given.

• Action
  Create/Update Time Entry

  Creates a new time entry (timeclock record), or updates an existing one when its ID is given.

• Action
  Delete shift

  Deletes a shift from the Humanity schedule, optionally including the rest of its repeating series.

• Action
  Find Employee

  Finds a employee by its Humanity ID and returns its details.

• Action
  Find leave requests

  Returns leave requests in a date range, optionally filtered by status and employee.

• Action
  Find locations

  Finds locations and remote sites in Humanity, optionally by name, ID, type or last update time.

• Action
  Find Position

  Finds a position by its Humanity ID and returns its details.

• Action
  Find shifts

  Returns the shifts scheduled within a date range, optionally narrowed to specific employees, positions, locations or skills.

• Action
  Find timeclocks

  Returns timeclock records, optionally filtered by date range, employee, position, status or last update.

• Action
  Update shift

  Updates an existing shift's times, position, title, notes, location or staffing needs.

• Action
  Add contact list

  Creates a new contact list in your Superchat workspace.

• Action
  Add Contact to Contact List

  Adds a Superchat contact to one of your contact lists and returns the contact list it was added to.

• Action
  Add conversation export

  Starts an export job for a Superchat conversation covering the chosen time range, and returns the export with its status and download link once ready.

• Action
  Add label

  Creates a new conversation label in your Superchat workspace.

• Action
  Create Contact

  Creates a new contact in your Superchat workspace with a name, gender, email addresses or phone numbers, and custom attribute values.

• Action
  Create Note

  Creates an internal note on a Superchat conversation, optionally with attached files.

• Action
  Delete contact

  Deletes a contact from your Superchat workspace.

• Action
  Find a Contact

  Finds contacts whose email address, phone number, Instagram or WhatsApp username, or a custom attribute exactly matches the value you give, and returns the first match plus the full list.

• Action
  Find a File

  Finds a file in your Superchat workspace by its ID and returns its name, type and a temporary download link.

• Action
  Get contact

  Returns a single Superchat contact by its ID, including its handles (email, phone, social usernames) and custom attribute values.

• Action
  Get conversation

  Returns a single conversation, including its status, channel, inbox, labels, assigned users and contacts.

• Action
  Get file

  Returns a single file in your Superchat workspace, including its name, type and a temporary download link.

• Action
  Get message

  Returns a single message by its ID, including its content, sender, recipients, direction and delivery status.

• Action
  List channels

  Returns the message channels (WhatsApp, SMS, email, Instagram, Messenger, Telegram, live chat) in your Superchat workspace, optionally only those in one inbox.

• Action
  List contact lists

  Returns all contact lists in your Superchat workspace.

• Action
  List contacts

  Returns all contacts in your Superchat workspace, newest first, with their handles and custom attribute values.

• Action
  List conversation messages

  Returns the messages in a Superchat conversation, optionally filtered by direction and creation date.

• Action
  List conversations

  Returns the conversations in the Superchat workspace, each with its status, channel, inbox, labels, assigned users and contacts.

• Action
  List custom attributes

  Returns all custom contact attributes defined in the Superchat workspace, with their names, types and select options.

• Action
  List inboxes

  Returns all inboxes in the Superchat workspace, including each inbox's name, timezone and users.

• Action
  List labels

  Returns all conversation labels in your Superchat workspace.

• Action
  List notes

  Returns all notes in a Superchat conversation, including each note's author, content and attached files.

• Action
  Remove contact from contact list

  Removes a contact from one of your Superchat contact lists.

• Action
  Send Email

  Sends an email from one of your Superchat email channels to a new or existing contact, with a subject, a plain-text and/or HTML body and optional file attachments.

• Action
  Send Message

  Sends a text, media, template, quick-reply or list message to a contact on a Superchat channel such as WhatsApp, SMS, Instagram, Facebook Messenger or Telegram. A new contact is created if the recipient is not yet known.

• Action
  Send WhatsApp Template

  Sends an approved WhatsApp template message from a Superchat WhatsApp channel to a new or existing contact, filling in the template's variables.

• Action
  Update Contact

  Updates an existing Superchat contact's name, gender, email addresses and phone numbers, and custom attribute values. Fields left blank keep their current values.

• Action
  Update Conversation Assignees

  Replaces the users assigned to a Superchat conversation and returns the updated conversation.

• Action
  Update Conversation Inbox

  Moves a Superchat conversation into a different inbox and returns the updated conversation.

• Action
  Update Conversation Labels

  Replaces the labels on a Superchat conversation with the labels you choose, and returns the updated conversation.

• Action
  Update Conversation Status

  Changes the status of a Superchat conversation to open, done, spam, archived or snoozed, optionally setting when a snooze ends. Returns the updated conversation.

• Action
  Upload File

  Uploads a file (document, image, audio or video) to your Superchat workspace so it can be attached to messages. Returns the new file's id, name, type and a temporary download link.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.