Integration
Connect Humanity and Intercom
When New/Updated Employees fires in Humanity, your agent runs Add note to contact in Intercom, or New company in Intercom to Create Shift in Humanity. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Humanity and Intercom to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Humanity and Intercom can do together
From Humanity to Intercom
When New/Updated Employees in Humanity
then Add note to contact in Intercom
From Intercom to Humanity
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Humanity and Intercom
Triggers and actions 9 triggers · 47 actions
- Approved Leave Requests
Triggers when a leave request is approved or an approved leave request changes.
- New/Updated Employees
Triggers when an employee is added or an existing employee is updated.
- New/Updated Time Entries
Triggers when a time entry is created or updated in the last day.
- Published Shifts
Triggers when a shift in the next 30 days is published or a published shift changes.
- Published Shifts by Employee
Triggers when a published shift in the next 30 days that has employees assigned is created or changes.
- Assign Leave Type to Employee
Enables a leave type for an employee, optionally setting how many days they are entitled to.
- Assign Positions to Employee
Assigns positions to an employee, and optionally removes positions from them.
- Assign Skills to Employee
Assigns a skill to an employee in Humanity, optionally with an expiration date and reminder.
- Create Shift
Creates a new shift in a Humanity schedule (position), optionally assigning an employee to it.
- Create/Update Employee
Creates a new employee, or updates an existing employee when their ID is given.
- Create/Update Location
Creates a new location, or updates an existing location when its ID is given.
- Create/Update Position
Creates a new position, or updates an existing position when its ID is given.
- Create/Update Skill
Creates a new skill, or renames an existing skill when its ID is given.
- Create/Update Time Entry
Creates a new time entry (timeclock record), or updates an existing one when its ID is given.
- Delete shift
Deletes a shift from the Humanity schedule, optionally including the rest of its repeating series.
- Find Employee
Finds a employee by its Humanity ID and returns its details.
- Find leave requests
Returns leave requests in a date range, optionally filtered by status and employee.
- Find locations
Finds locations and remote sites in Humanity, optionally by name, ID, type or last update time.
- Find Position
Finds a position by its Humanity ID and returns its details.
- Find shifts
Returns the shifts scheduled within a date range, optionally narrowed to specific employees, positions, locations or skills.
- Find timeclocks
Returns timeclock records, optionally filtered by date range, employee, position, status or last update.
- Update shift
Updates an existing shift's times, position, title, notes, location or staffing needs.
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add company
Create (or upsert) a company in Intercom.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Add ticket
Create a support ticket.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create contact
Creates a new contact (role user or lead) in Intercom.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Update company
Update an existing company.
- Update contact
Updates an existing contact specified by ID.
- Update ticket
Update an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Humanity and Intercom, answered
What can start an automation from Humanity?
Any of Humanity's 5 triggers in the catalog, including New/Updated Employees, New/Updated Time Entries, Approved Leave Requests and Published Shifts. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Intercom when something happens in Humanity?
Any of Intercom's 30 actions, including Create contact, Create message, Send conversation reply and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Intercom to Humanity?
Yes. When something happens in Intercom, your agent can act in Humanity too. This page covers both directions: Intercom's triggers and Humanity's actions are listed here as well.
Do I have to build a connector for Humanity or Intercom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Humanity and Intercom without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.