--- title: "Connect Hub Planner to Hippo - APIANT.ai" description: "When \"New Booking\" fires in Hub Planner, your agent runs \"Create Summary of Ticket History\" in Hippo." canonical: "https://apiant.ai/connect/hub-planner-to-hippo" --- # Connect Hub Planner to Hippo When **New Booking** fires in [Hub Planner](https://apiant.ai/connections/hub-planner), your agent runs **Create Summary of Ticket History** in [Hippo](https://apiant.ai/connections/hippo). Describe the whole flow and it is built, tested on every scenario and kept running. Hub Planner **4** triggers Hub Planner **11** actions Hippo **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Hub Planner and Hippo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Hub Planner can start in Hippo - When **New Booking** in Hub Planner then **Create Summary of Ticket History** in Hippo - When **New or Updated Project** in Hub Planner then **Create Ticket** in Hippo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Hub Planner and Hippo ## Triggers and actions 4 triggers · 24 actions - Trigger **New Booking** Triggers when a new booking is created. - Trigger **New or Updated Project** Triggers when a project is created or updated. - Trigger **New or Updated Resource** Triggers when a resource is created or updated. - Trigger **New or Updated Time Entry** Triggers when a new time entry is created or updated. - Action **Create Booking** Create / Schedule a booking for resource and project or event. - Action **Create Event** Creates a new event. - Action **Create Milestone** Create a Milestone for a Project. - Action **Create Project** Creates a new project. - Action **Create Time Entry** Create timeEntry for resource and project. - Action **Find Booking** Find Booking by id. - Action **Find Event** Find event by name or id. - Action **Find Project** Find project by name, code or id. - Action **Find Resource** Find resource by it's ID, name or email address. - Action **Find TimeEntry** Find timeentry by id. - Action **Update Booking** Updates an existing booking. - Action **Add custom event** Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc. - Action **Create Conversation** Creates a new conversation in the system - Action **Create or Update User** Create a new user or update an existing one - Action **Create Summary of Ticket History** Creates a summary of all notes and comments added in the ticket - Action **Create Ticket** Creates a new ticket in the system - Action **Get ticket** Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key. - Action **List conversations** Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit. - Action **List messages** Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit. - Action **Send Broadcast to Users** Sends broadcast messages through hippo - Action **Send Message** Sends a message in an existing chat - Action **Update Due Date of Ticket** Updates due date of an existing ticket - Action **Update Ticket Priority** Updates the priority of a ticket - Action **Update Ticket Status** Update status of a ticket ## Each app on its own - [ **Hub Planner** Hub Planner is a resource planning and scheduling service with timesheets and dynamic reporting.](https://apiant.ai/connections/hub-planner) - [ **Hippo** Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and...](https://apiant.ai/connections/hippo) Reviews ## What our customers say ## More from Hub Planner - [ **Hub Planner to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hub-planner-to-hubspot) - [ **Hub Planner to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/hub-planner-to-salesforce) - [ **Hub Planner to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/hub-planner-to-slack) - [ **Hub Planner to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/hub-planner-to-mailchimp) - [ **Hub Planner to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/hub-planner-to-stripe) - [ **Hub Planner to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/hub-planner-to-shopify) ## More into Hippo - [ **Outlign to Hippo** Outlign is a simple Project Management tool for Creative Teams](https://apiant.ai/connect/outlign-to-hippo) - [ **HubSpot to Hippo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hippo) - [ **Salesforce to Hippo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hippo) - [ **Slack to Hippo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hippo) - [ **Google Sheets to Hippo** Google Sheets](https://apiant.ai/connect/google-sheets-to-hippo) - [ **Gmail to Hippo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hippo) Questions ## Hub Planner and Hippo, answered ### ### What can start an automation from Hub Planner? Any of Hub Planner's 4 triggers in the catalog, including New Booking, New or Updated Project, New or Updated Resource and New or Updated Time Entry. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hippo when something happens in Hub Planner? Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hippo to Hub Planner? Hippo has no triggers in the catalog today, so automations start in Hub Planner. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it. ### ### Do I have to build a connector for Hub Planner or Hippo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Hub Planner and Hippo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.