--- title: "Connect Hostaway and Waitwhile - APIANT.ai" description: "When \"New Listing\" fires in Hostaway, your agent runs \"Add customer note\" in Waitwhile." canonical: "https://apiant.ai/connect/hostaway-to-waitwhile" --- # Connect Hostaway and Waitwhile When **New Listing** fires in [Hostaway](https://apiant.ai/connections/hostaway), your agent runs **Add customer note** in [Waitwhile](https://apiant.ai/connections/waitwhile), or **New customer** in Waitwhile to **Add Host Note to Reservation** in Hostaway. Describe the whole flow and it is built, tested on every scenario and kept running. Hostaway **3** triggers Hostaway **24** actions Waitwhile **1** trigger Waitwhile **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Hostaway and Waitwhile to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Hostaway and Waitwhile can do together ### From Hostaway to Waitwhile - When **New Listing** in Hostaway then **Add customer note** in Waitwhile - When **New Review** in Hostaway then **Create Customer** in Waitwhile ### From Waitwhile to Hostaway - When **New customer** in Waitwhile then **Add Host Note to Reservation** in Hostaway - When **New customer** in Waitwhile then **Create Expense** in Hostaway Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Hostaway and Waitwhile ## Triggers and actions 4 triggers · 43 actions - Trigger **New Listing** Triggers when a new listing is added to Hostaway. - Trigger **New Review** Triggers when a new review is received. - Trigger **New Task** Triggers when a new task is created in Hostaway. - Action **Add Host Note to Reservation** Sets the host note on a reservation, replacing any note already there. - Action **Cancel Reservation** Cancels a reservation. - Action **Create Expense** Records an expense or extra against a listing, for owner statements. - Action **Create Listing** Creates a listing. - Action **Create Reservation** Creates a reservation on a listing for a guest and dates. - Action **Delete Listing** Deletes a listing. - Action **Delete Task** Deletes a task. - Action **Find a Reservation** Returns a reservation by its Hostaway reservation ID, with the guest, dates, price and status. - Action **Get Listing** Returns a listing by its ID. - Action **Get Listing Calendar** Returns a listing's availability, price and stay rules for each day in a date range. - Action **Get Task** Returns a task by its ID. - Action **List Conversation Messages** Returns the messages in a guest conversation. - Action **List Conversations** Returns guest conversations, newest first. - Action **List Listings** Returns the listings in the account, optionally filtered by name, city or country. - Action **List Reservation Custom Fields** Returns the reservation custom fields defined in the account, with the IDs used to set their values. - Action **List Tasks** Returns tasks, optionally for one reservation or status. - Action **List Users** Returns the users in the Hostaway account. - Action **Reply to Review** Posts a public host reply to a guest review. - Action **Search Reservations** Finds reservations by listing, guest, channel or arrival and departure dates. - Action **Update Listing** Updates the name, address, price or capacity of a listing. Blank fields are left unchanged. - Action **Update Listing Calendar** Blocks or opens days on a listing calendar, or changes their price and stay rules. - Action **Update Reservation** Updates the dates, guest details, price or notes of a reservation. Blank fields are left unchanged. - Action **Update Reservation Custom Fields** Sets values for reservation custom fields you created in Hostaway. - Action **Update Task** Updates a task. Blank fields are left unchanged. - Trigger **New customer** Triggered when a new customer is created in Waitwhile. - Action **Add customer note** Adds a note entry to a Waitwhile customer, optionally tied to a location or visit. - Action **Add location** Creates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record. - Action **Add resource** Creates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource. - Action **Add service** Creates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created. - Action **Create Customer** Creates a customer in Waitwhile from their name and contact details, and returns the new customer record. - Action **Create or Update a Visit** Creates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit. - Action **Delete a Visit** Deletes a visit by its ID. - Action **Delete customer** Deletes a Waitwhile customer by ID. - Action **Fetch Customer** Returns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata. - Action **Fetch Location** Returns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name. - Action **Fetch Resource** Returns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services. - Action **Fetch Service** Returns one Waitwhile service with its name, price, duration, availability settings, hours and locations. - Action **Fetch Visit** Returns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields. - Action **Find User** Returns up to 100 Waitwhile users whose email address starts with the text you provide. - Action **Find visits by criteria** Returns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range. - Action **List booking slots** Returns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot. - Action **Search for Customer** Returns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range. - Action **Search for User** Returns the Waitwhile users whose email address starts with the text you provide, up to 100 users. - Action **Update customer** Updates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer. ## Each app on its own - [ **Hostaway** Hostaway is a property management system with a built-in channel manager software that lets you manage...](https://apiant.ai/connections/hostaway) - [ **Waitwhile** Waitwhile is a leading waitlist and scheduling service that helps you improve your lines and create a...](https://apiant.ai/connections/waitwhile) Reviews ## What our customers say ## More from Hostaway - [ **Hostaway to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hostaway-to-hubspot) - [ **Hostaway to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/hostaway-to-salesforce) - [ **Hostaway to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/hostaway-to-slack) - [ **Hostaway to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/hostaway-to-mailchimp) - [ **Hostaway to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/hostaway-to-stripe) - [ **Hostaway to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/hostaway-to-shopify) ## More into Waitwhile - [ **HubSpot to Waitwhile** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-waitwhile) - [ **Salesforce to Waitwhile** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-waitwhile) - [ **Slack to Waitwhile** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-waitwhile) - [ **Google Sheets to Waitwhile** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-waitwhile) - [ **Gmail to Waitwhile** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-waitwhile) - [ **Google Calendar to Waitwhile** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-waitwhile) Questions ## Hostaway and Waitwhile, answered ### ### What can start an automation from Hostaway? Any of Hostaway's 3 triggers in the catalog, including New Listing, New Review and New Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Waitwhile when something happens in Hostaway? Any of Waitwhile's 19 actions, including Create Customer, Create or Update a Visit, Update customer and Add customer note. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Waitwhile to Hostaway? Yes. When something happens in Waitwhile, your agent can act in Hostaway too. This page covers both directions: Waitwhile's triggers and Hostaway's actions are listed here as well. ### ### Do I have to build a connector for Hostaway or Waitwhile? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Hostaway and Waitwhile without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.