Connect Hostaway to ServiceTrade

Both apps 60Hostaway 30ServiceTrade 30

• Trigger
  New Listing

  Triggers when a new listing is added to Hostaway.

• Trigger
  New Reservation

  Triggers when a new reservation is created in Hostaway, from any channel.

• Trigger
  New Review

  Triggers when a new review is received.

• Trigger
  New Task

  Triggers when a new task is created in Hostaway.

• Trigger
  New / Updated Reservation

  Triggers when a reservation is created or changed, such as new dates, a new status or a guest update.

• Action
  Add Host Note to Reservation

  Sets the host note on a reservation, replacing any note already there.

• Action
  Cancel Reservation

  Cancels a reservation.

• Action
  Create Expense

  Records an expense or extra against a listing, for owner statements.

• Action
  Create Listing

  Creates a listing.

• Action
  Create Reservation

  Creates a reservation on a listing for a guest and dates.

• Action
  Delete Listing

  Deletes a listing.

• Action
  Delete Task

  Deletes a task.

• Action
  Find a Reservation

  Returns a reservation by its Hostaway reservation ID, with the guest, dates, price and status.

• Action
  Get Listing

  Returns a listing by its ID.

• Action
  Get Listing Calendar

  Returns a listing's availability, price and stay rules for each day in a date range.

• Action
  Get Task

  Returns a task by its ID.

• Action
  List Conversation Messages

  Returns the messages in a guest conversation.

• Action
  List Conversations

  Returns guest conversations, newest first.

• Action
  List Listings

  Returns the listings in the account, optionally filtered by name, city or country.

• Action
  List Reservation Custom Fields

  Returns the reservation custom fields defined in the account, with the IDs used to set their values.

• Action
  List Reviews

  Returns guest and host reviews, optionally for one listing or reservation.

• Action
  List Tasks

  Returns tasks, optionally for one reservation or status.

• Action
  List Users

  Returns the users in the Hostaway account.

• Action
  Reply to Review

  Posts a public host reply to a guest review.

• Action
  Search Reservations

  Finds reservations by listing, guest, channel or arrival and departure dates.

• Action
  Update Listing

  Updates the name, address, price or capacity of a listing. Blank fields are left unchanged.

• Action
  Update Listing Calendar

  Blocks or opens days on a listing calendar, or changes their price and stay rules.

• Action
  Update Reservation

  Updates the dates, guest details, price or notes of a reservation. Blank fields are left unchanged.

• Action
  Update Reservation Custom Fields

  Sets values for reservation custom fields you created in Hostaway.

• Action
  Update Task

  Updates a task. Blank fields are left unchanged.

• Action
  Add Asset to Location

  Creates a new asset (equipment or system) at a ServiceTrade location.

• Action
  Add Attachment to Job

  Uploads a file from a URL and attaches it to a ServiceTrade job.

• Action
  Add Comment to Job

  Adds a comment to a ServiceTrade job, with optional visibility, author and pinning.

• Action
  Add Comment to Location

  Adds a comment to a ServiceTrade location.

• Action
  Add Tag

  Creates a tag, or attaches a new or existing tag to a ServiceTrade record such as a job, location or company.

• Action
  Create Appointment

  Creates a new appointment on a ServiceTrade job, optionally assigning services and technicians.

• Action
  Create Contact

  Creates a contact in ServiceTrade and optionally assigns it to companies and locations.

• Action
  Create Invoice

  Creates an invoice or vendor bill in ServiceTrade for a customer, optionally linked to a job, with line items.

• Action
  Create Job

  Creates a new job (work order) at a ServiceTrade location.

• Action
  Create Job Item

  Adds a part, labor, service or other item to an existing ServiceTrade job.

• Action
  Create Location

  Creates a new location (a site where work is performed) for a ServiceTrade company.

• Action
  Create Quote

  Creates a new quote in ServiceTrade for work at a location, covering one or more services.

• Action
  Find Asset by Search

  Finds assets whose text fields or properties match a search term, optionally narrowed by location, job, appointment, type, status or dates.

• Action
  Find Company

  Searches ServiceTrade companies by name, with optional filters for type, status, location and tags, and returns the matching companies.

• Action
  Find Company by External ID

  Finds a ServiceTrade company by the ID it carries in an external system, and returns the full company record.

• Action
  Find Contact

  Finds contacts by name, phone number or email address, optionally narrowed by company, location, contact type or dates.

• Action
  Find Contract by Name

  Finds ServiceTrade contracts whose name contains the text you supply, optionally narrowed by customer, vendor, location, tag or dates.

• Action
  Find Deficiency by Deficiency Number

  Finds deficiencies whose reference number exactly matches the one you supply, optionally narrowed by status, severity, location, company and other filters.

• Action
  Find Job by Job ID

  Returns a single ServiceTrade job by its ID, including its customer, location, service requests, appointments and scheduling comments.

• Action
  Find Job by Job Number

  Finds jobs by their job number and returns the first match plus all matching jobs.

• Action
  Find Location

  Finds locations whose name or store number contains the text you give, optionally narrowed by company, status, region, office or tags.

• Action
  Find Location by External ID

  Finds a ServiceTrade location by its ID in an external system and returns the full location record.

• Action
  Find Quote by Quote Number

  Finds a quote by its exact quote number (reference number) and returns the matching quote.

• Action
  Remove Tag

  Removes a tag from a ServiceTrade record (job, location, company, etc.), or deletes the tag from every record when no record is given.

• Action
  Update Appointment

  Updates an existing ServiceTrade appointment's status, time window, assigned technicians, services, or release state.

• Action
  Update Contact

  Updates an existing ServiceTrade contact's name, phone numbers, email, status, contact types, and company or location assignments.

• Action
  Update Invoice

  Updates an existing ServiceTrade invoice's status, numbering, notes, dates, terms and assignment.

• Action
  Update Job Item

  Updates an existing job item (material, part, labor or service on a job) in ServiceTrade. Only the fields you fill in are changed.

• Action
  Update Location

  Updates an existing ServiceTrade location's name, address, contact details, status, tax and office settings.

• Action
  Upload File to Bulk Import

  Creates a bulk import of the chosen type in ServiceTrade and uploads the CSV file to it, which starts processing the import.

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