--- title: "Connect Hostaway and Ontraport - APIANT.ai" description: "When \"New Listing\" fires in Hostaway, your agent runs \"Create or Update Contact\" in Ontraport." canonical: "https://apiant.ai/connect/hostaway-to-ontraport" --- # Connect Hostaway and Ontraport When **New Listing** fires in [Hostaway](https://apiant.ai/connections/hostaway), your agent runs **Create or Update Contact** in [Ontraport](https://apiant.ai/connections/ontraport), or **New Contact** in Ontraport to **Add Host Note to Reservation** in Hostaway. Describe the whole flow and it is built, tested on every scenario and kept running. Hostaway **5** triggers Hostaway **25** actions Ontraport **5** triggers Ontraport **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Hostaway and Ontraport to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Hostaway and Ontraport can do together ### From Hostaway to Ontraport - When **New Listing** in Hostaway then **Create or Update Contact** in Ontraport - When **New Reservation** in Hostaway then **Create Task** in Ontraport ### From Ontraport to Hostaway - When **New Contact** in Ontraport then **Add Host Note to Reservation** in Hostaway - When **New or Updated Contact** in Ontraport then **Create Expense** in Hostaway Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Hostaway and Ontraport ## Triggers and actions 10 triggers · 39 actions - Trigger **New Listing** Triggers when a new listing is added to Hostaway. - Trigger **New Reservation** Triggers when a new reservation is created in Hostaway, from any channel. - Trigger **New Review** Triggers when a new review is received. - Trigger **New Task** Triggers when a new task is created in Hostaway. - Trigger **New / Updated Reservation** Triggers when a reservation is created or changed, such as new dates, a new status or a guest update. - Action **Add Host Note to Reservation** Sets the host note on a reservation, replacing any note already there. - Action **Cancel Reservation** Cancels a reservation. - Action **Create Expense** Records an expense or extra against a listing, for owner statements. - Action **Create Listing** Creates a listing. - Action **Create Reservation** Creates a reservation on a listing for a guest and dates. - Action **Delete Listing** Deletes a listing. - Action **Delete Task** Deletes a task. - Action **Find a Reservation** Returns a reservation by its Hostaway reservation ID, with the guest, dates, price and status. - Action **Get Listing** Returns a listing by its ID. - Action **Get Listing Calendar** Returns a listing's availability, price and stay rules for each day in a date range. - Action **Get Task** Returns a task by its ID. - Action **List Conversation Messages** Returns the messages in a guest conversation. - Action **List Conversations** Returns guest conversations, newest first. - Action **List Listings** Returns the listings in the account, optionally filtered by name, city or country. - Action **List Reservation Custom Fields** Returns the reservation custom fields defined in the account, with the IDs used to set their values. - Action **List Reviews** Returns guest and host reviews, optionally for one listing or reservation. - Action **List Tasks** Returns tasks, optionally for one reservation or status. - Action **List Users** Returns the users in the Hostaway account. - Action **Reply to Review** Posts a public host reply to a guest review. - Action **Search Reservations** Finds reservations by listing, guest, channel or arrival and departure dates. - Action **Update Listing** Updates the name, address, price or capacity of a listing. Blank fields are left unchanged. - Action **Update Listing Calendar** Blocks or opens days on a listing calendar, or changes their price and stay rules. - Action **Update Reservation** Updates the dates, guest details, price or notes of a reservation. Blank fields are left unchanged. - Action **Update Reservation Custom Fields** Sets values for reservation custom fields you created in Hostaway. - Action **Update Task** Updates a task. Blank fields are left unchanged. - Trigger **New Contact** Polling trigger: fires for each newly created contact, newest first (sorted by creation date). - Trigger **New or Updated Contact** Polling trigger: fires when a contact is created or modified, sorted by date last modified. - Trigger **New Task** Polling trigger: fires for each newly created task (objectID 1), newest first. - Trigger **New Transaction** Polling trigger: fires for each newly created transaction (objectID 46), newest first. - Trigger **Two-way sync new or updated contact** A trigger for two-way syncing new and updated contacts, with enhanced on-the-fly mapping. Polls Ontraport Contacts sorted by date-last-modified descending; fires for each new or updated contact. - Action **Create Object** Create a record of any Ontraport object type. Provide objectID and a JSON of fields. Note: Ontraport DROP (dropdown) custom fields fail OPEN — sending a value that is not one of the field's defined options returns HTTP 200 and silently discards it, leaving the field unset. Verify a dropdown value landed by reading the record back. - Action **Create or Update Contact** Create a new contact, or merge into an existing one matched by email (Ontraport saveorupdate). Note: Ontraport DROP (dropdown) custom fields fail OPEN — sending a value that is not one of the field's defined options returns HTTP 200 and silently discards it, leaving the prior value in place. Verify a dropdown value landed by reading the record back. - Action **Create Task** Create a Task object (objectID 1) in Ontraport. - Action **Delete Contact** Delete a contact by its Ontraport ID. - Action **Delete Object** Delete a record of any object type by objectID and id. - Action **Find Contact by Email** Find a contact by exact email match. Returns the first matching record. - Action **Find contact by field (Go only has Find Contact by Email — covers email lookup only, not arbitrary field)** Returns the details for a contact if the specified field matches the specified value. Throws an error if zero or multiple match. - Action **Get Contact** Retrieve a single contact by its Ontraport ID. - Action **Get Object** Retrieve a single record of any object type by objectID and id. - Action **List Contacts** List contacts with optional search, range, and sort. - Action **List Objects** List records of any object type with optional search and range. - Action **Remove Tag from Contact** Remove a tag from one or more contacts. - Action **Tag Contact** Add a tag to one or more contacts. - Action **Update Object** Update a record of any Ontraport object type by ID. Note: Ontraport DROP (dropdown) custom fields fail OPEN — sending a value that is not one of the field's defined options returns HTTP 200 and silently discards it, leaving the prior value in place. Verify a dropdown value landed by reading the record back. ## Each app on its own - [ **Hostaway** Hostaway is a property management system with a built-in channel manager software that lets you manage...](https://apiant.ai/connections/hostaway) - [ **Ontraport** Ontraport is an all-in-one CRM, marketing automation, and e-commerce platform.](https://apiant.ai/connections/ontraport) Reviews ## What our customers say ## More from Hostaway - [ **Hostaway to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hostaway-to-hubspot) - [ **Hostaway to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/hostaway-to-salesforce) - [ **Hostaway to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/hostaway-to-slack) - [ **Hostaway to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/hostaway-to-mailchimp) - [ **Hostaway to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/hostaway-to-stripe) - [ **Hostaway to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/hostaway-to-shopify) ## More into Ontraport - [ **HubSpot to Ontraport** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ontraport) - [ **Gmail to Ontraport** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ontraport) - [ **Mailchimp to Ontraport** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-ontraport) - [ **ActiveCampaign to Ontraport** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-ontraport) - [ **Asana to Ontraport** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-ontraport) - [ **JIRA to Ontraport** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/jira-to-ontraport) Questions ## Hostaway and Ontraport, answered ### ### What can start an automation from Hostaway? Any of Hostaway's 5 triggers in the catalog, including New Listing, New Reservation, New Review and New Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ontraport when something happens in Hostaway? Any of Ontraport's 14 actions, including Create Object, Create or Update Contact, Create Task and Update Object. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ontraport to Hostaway? Yes. When something happens in Ontraport, your agent can act in Hostaway too. This page covers both directions: Ontraport's triggers and Hostaway's actions are listed here as well. ### ### Do I have to build a connector for Hostaway or Ontraport? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Hostaway and Ontraport without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.