Connect Hostaway and Mojo Helpdesk

Both apps 58Hostaway 31Mojo Helpdesk 27

• Trigger
  New Listing

  Triggers when a new listing is added to Hostaway.

• Trigger
  New Reservation

  Triggers when a new reservation is created in Hostaway, from any channel.

• Trigger
  New Review

  Triggers when a new review is received.

• Trigger
  New Task

  Triggers when a new task is created in Hostaway.

• Trigger
  New / Updated Reservation

  Triggers when a reservation is created or changed, such as new dates, a new status or a guest update.

• Action
  Add Host Note to Reservation

  Sets the host note on a reservation, replacing any note already there.

• Action
  Cancel Reservation

  Cancels a reservation.

• Action
  Create Expense

  Records an expense or extra against a listing, for owner statements.

• Action
  Create Listing

  Creates a listing.

• Action
  Create Reservation

  Creates a reservation on a listing for a guest and dates.

• Action
  Create Task

  Creates a task, such as a cleaning or maintenance job, optionally tied to a listing or reservation.

• Action
  Delete Listing

  Deletes a listing.

• Action
  Delete Task

  Deletes a task.

• Action
  Find a Reservation

  Returns a reservation by its Hostaway reservation ID, with the guest, dates, price and status.

• Action
  Get Listing

  Returns a listing by its ID.

• Action
  Get Listing Calendar

  Returns a listing's availability, price and stay rules for each day in a date range.

• Action
  Get Task

  Returns a task by its ID.

• Action
  List Conversation Messages

  Returns the messages in a guest conversation.

• Action
  List Conversations

  Returns guest conversations, newest first.

• Action
  List Listings

  Returns the listings in the account, optionally filtered by name, city or country.

• Action
  List Reservation Custom Fields

  Returns the reservation custom fields defined in the account, with the IDs used to set their values.

• Action
  List Reviews

  Returns guest and host reviews, optionally for one listing or reservation.

• Action
  List Tasks

  Returns tasks, optionally for one reservation or status.

• Action
  List Users

  Returns the users in the Hostaway account.

• Action
  Reply to Review

  Posts a public host reply to a guest review.

• Action
  Search Reservations

  Finds reservations by listing, guest, channel or arrival and departure dates.

• Action
  Update Listing

  Updates the name, address, price or capacity of a listing. Blank fields are left unchanged.

• Action
  Update Listing Calendar

  Blocks or opens days on a listing calendar, or changes their price and stay rules.

• Action
  Update Reservation

  Updates the dates, guest details, price or notes of a reservation. Blank fields are left unchanged.

• Action
  Update Reservation Custom Fields

  Sets values for reservation custom fields you created in Hostaway.

• Action
  Update Task

  Updates a task. Blank fields are left unchanged.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.