Connect Hostaway and Kustomer

Both apps 58Hostaway 31Kustomer 27

• Trigger
  New Listing

  Triggers when a new listing is added to Hostaway.

• Trigger
  New Reservation

  Triggers when a new reservation is created in Hostaway, from any channel.

• Trigger
  New Review

  Triggers when a new review is received.

• Trigger
  New Task

  Triggers when a new task is created in Hostaway.

• Trigger
  New / Updated Reservation

  Triggers when a reservation is created or changed, such as new dates, a new status or a guest update.

• Action
  Add Host Note to Reservation

  Sets the host note on a reservation, replacing any note already there.

• Action
  Cancel Reservation

  Cancels a reservation.

• Action
  Create Expense

  Records an expense or extra against a listing, for owner statements.

• Action
  Create Listing

  Creates a listing.

• Action
  Create Reservation

  Creates a reservation on a listing for a guest and dates.

• Action
  Create Task

  Creates a task, such as a cleaning or maintenance job, optionally tied to a listing or reservation.

• Action
  Delete Listing

  Deletes a listing.

• Action
  Delete Task

  Deletes a task.

• Action
  Find a Reservation

  Returns a reservation by its Hostaway reservation ID, with the guest, dates, price and status.

• Action
  Get Listing

  Returns a listing by its ID.

• Action
  Get Listing Calendar

  Returns a listing's availability, price and stay rules for each day in a date range.

• Action
  Get Task

  Returns a task by its ID.

• Action
  List Conversation Messages

  Returns the messages in a guest conversation.

• Action
  List Conversations

  Returns guest conversations, newest first.

• Action
  List Listings

  Returns the listings in the account, optionally filtered by name, city or country.

• Action
  List Reservation Custom Fields

  Returns the reservation custom fields defined in the account, with the IDs used to set their values.

• Action
  List Reviews

  Returns guest and host reviews, optionally for one listing or reservation.

• Action
  List Tasks

  Returns tasks, optionally for one reservation or status.

• Action
  List Users

  Returns the users in the Hostaway account.

• Action
  Reply to Review

  Posts a public host reply to a guest review.

• Action
  Search Reservations

  Finds reservations by listing, guest, channel or arrival and departure dates.

• Action
  Update Listing

  Updates the name, address, price or capacity of a listing. Blank fields are left unchanged.

• Action
  Update Listing Calendar

  Blocks or opens days on a listing calendar, or changes their price and stay rules.

• Action
  Update Reservation

  Updates the dates, guest details, price or notes of a reservation. Blank fields are left unchanged.

• Action
  Update Reservation Custom Fields

  Sets values for reservation custom fields you created in Hostaway.

• Action
  Update Task

  Updates a task. Blank fields are left unchanged.

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.