Integration
Connect Higher Logic Vanilla and Kustomer
When Article Added fires in Higher Logic Vanilla, your agent runs Add message in Kustomer, or Conversation Created in Kustomer to Add user in Higher Logic Vanilla. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Higher Logic Vanilla and Kustomer to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Higher Logic Vanilla and Kustomer can do together
From Higher Logic Vanilla to Kustomer
When Article Added in Higher Logic Vanilla
then Add message in Kustomer
When Comment Added in Higher Logic Vanilla
then Create Customer in Kustomer
From Kustomer to Higher Logic Vanilla
When Conversation Created in Kustomer
then Add user in Higher Logic Vanilla
When Conversation Updated in Kustomer
then Update comment in Higher Logic Vanilla
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Higher Logic Vanilla and Kustomer
Triggers and actions 11 triggers · 47 actions
Trigger
Article AddedTriggers when a new article is published in a knowledge base category (checked on a schedule).
Trigger
Comment AddedTriggers when a new comment is posted in your community (checked on a schedule).
Trigger
Discussion AddedTriggers when a new discussion is posted in your community (checked on a schedule).
Trigger
New RankTriggers when a new rank is defined in your Vanilla community.
Trigger
User AddedTriggers when a new member joins your community (checked on a schedule).
Action
Add articleCreates a new knowledge base article in a knowledge category.
Action
Add categoryCreates a new category in your Vanilla community, optionally nested under a parent category.
Action
Add tagCreates a new tag in your Vanilla community that can then be applied to discussions.
Action
Add userCreates a new user account in your Vanilla community.
Action
Assign a Role to a UserAdds a role to a community member, keeping the roles they already have.
Action
Award a Badge to a UserAwards a badge to a community member.
Action
Ban userBans a user from the community.
Action
Close a DiscussionCloses a discussion so no new comments can be added.
Action
Comment on DiscussionPosts a comment on a discussion in your Higher Logic Vanilla community.
Action
Create New DiscussionCreates a new discussion in your Higher Logic Vanilla community.
Action
Create ReportReports a discussion or comment to the community's moderators.
Action
Delete articleDeletes a knowledge base article by setting its status to deleted.
Action
Delete commentDeletes a comment from a discussion in your community.
Action
Delete discussionDeletes a discussion from the community.
Action
Delete userDeletes a user from the community, optionally keeping or wiping their posts.
Action
Find users by nameSearches the community's users by full or partial username and returns the matching users.
Action
Get commentReturns a single comment by its ID, including its body, author, discussion and dates.
Action
Get discussionReturns one discussion by its ID, including its title, body, category, author, counts and custom post fields.
Action
Get userReturns a community user's profile, including roles, points, rank and custom profile fields.
Action
List categoriesReturns the community's categories as a flat list, optionally filtered by parent, followed status, archive status, featured flag or subcommunity.
Action
List discussionsReturns discussions from your community, optionally filtered by category, author, tags, type, status and dates (up to 100 per run).
Action
List knowledge categoriesReturns the knowledge categories in your community.
Action
Update articleUpdates an existing knowledge base article's title or content.
Action
Update commentUpdates an existing comment's text, format, or the discussion or record it belongs to.
Action
Update discussionUpdates an existing discussion's title, body, category, tags, pin, close and sink state, or custom post fields. Fields left blank are not changed.
Action
Update userUpdates an existing community user's name, email, password, roles, rank, flags and profile fields. Returns the updated user.
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Higher Logic Vanilla and Kustomer, answered
What can start an automation from Higher Logic Vanilla?
Any of Higher Logic Vanilla's 5 triggers in the catalog, including Article Added, Comment Added, Discussion Added and New Rank. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Kustomer when something happens in Higher Logic Vanilla?
Any of Kustomer's 21 actions, including Create Company, Create Conversation, Create Customer and Create Notes. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Kustomer to Higher Logic Vanilla?
Yes. When something happens in Kustomer, your agent can act in Higher Logic Vanilla too. This page covers both directions: Kustomer's triggers and Higher Logic Vanilla's actions are listed here as well.
Do I have to build a connector for Higher Logic Vanilla or Kustomer?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Higher Logic Vanilla and Kustomer without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.