--- title: "Connect Helpwise and YouTube - APIANT.ai" description: "When \"Contact Is Created\" fires in Helpwise, your agent runs \"Subscribe Channel\" in YouTube." canonical: "https://apiant.ai/connect/helpwise-to-youtube-2" --- # Connect Helpwise and YouTube When **Contact Is Created** fires in [Helpwise](https://apiant.ai/connections/helpwise), your agent runs **Subscribe Channel** in [YouTube](https://apiant.ai/connections/youtube-2), or **New Item in YouTube Playlist** in YouTube to **Update contact** in Helpwise. Describe the whole flow and it is built, tested on every scenario and kept running. Helpwise **1** trigger Helpwise **4** actions YouTube **5** triggers YouTube **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Helpwise and YouTube to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Helpwise and YouTube can do together ### From Helpwise to YouTube - When **Contact Is Created** in Helpwise then **Subscribe Channel** in YouTube - When **Contact Is Created** in Helpwise then **Get Channel Activities** in YouTube ### From YouTube to Helpwise - When **New Item in YouTube Playlist** in YouTube then **Update contact** in Helpwise - When **New Playlist in YouTube Channel** in YouTube then **Get contact** in Helpwise Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Helpwise and YouTube ## Triggers and actions 6 triggers · 22 actions - Trigger **Contact Is Created** Triggers when new contact is created - Action **Get contact** Get a contact by id. - Action **List contacts** List contacts. - Action **List users** List users. - Action **Update contact** Update a contact. - Trigger **New Item in YouTube Playlist** Triggers when a video is added to a playlist. - Trigger **New Playlist in YouTube Channel** Triggers when a new playlist is created on a channel. - Trigger **New Video** Triggers when a new video is published on a channel. - Trigger **New YouTube Activity** Triggers when a channel has a new activity, such as an upload, like or playlist addition. - Trigger **New YouTube Channel Subscription** Triggers when the connected account subscribes to a new channel. - Action **Delete Video** Deletes a video from the connected YouTube channel. - Action **Get Channel Activities** Returns recent activities (uploads, likes, playlist additions) for a channel. - Action **Get Channel Analytics Report** Returns YouTube Analytics metrics (views, watch time, subscribers) for the connected channel over a date range. - Action **Get Channel Id By Handle** Returns the channel ID for a YouTube @handle. - Action **Get Channel Statistics** Returns subscriber, view and video counts for a channel. - Action **Get Video Analytics Report** Returns YouTube Analytics metrics for one video over a date range. - Action **Get Video Fields** Returns selected details of a video. - Action **List Caption Track** Returns the caption tracks available on a video. - Action **List Channel Videos** Returns the videos uploaded to a channel. - Action **List User Playlists** Returns the playlists of the connected channel. - Action **List User Subscriptions** Returns the channels the connected account subscribes to. - Action **Load Captions** Downloads the text of a caption track. - Action **Search You Tube** Searches YouTube for videos, channels or playlists matching a query. - Action **Subscribe Channel** Subscribes the connected account to a channel. - Action **Update Thumbnail** Sets a custom thumbnail image on a video. - Action **Update Video** Updates a video's title, description, tags, category or privacy. - Action **Upload Video** Uploads a video file to the connected channel. - Action **Video Details** Returns the full details of a video. ## Each app on its own - [ **Helpwise** Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a...](https://apiant.ai/connections/helpwise) - [ **YouTube** YouTube is Google's video platform. Upload and manage videos, playlists, captions and subscriptions, and...](https://apiant.ai/connections/youtube-2) Reviews ## What our customers say ## More from Helpwise - [ **Helpwise to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpwise-to-hubspot) - [ **Helpwise to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpwise-to-salesforce) - [ **Helpwise to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpwise-to-slack) - [ **Helpwise to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpwise-to-mailchimp) - [ **Helpwise to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpwise-to-stripe) - [ **Helpwise to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpwise-to-shopify) ## More into YouTube - [ **HubSpot to YouTube** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-youtube-2) - [ **Salesforce to YouTube** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-youtube-2) - [ **Slack to YouTube** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-youtube-2) - [ **Google Sheets to YouTube** Google Sheets](https://apiant.ai/connect/google-sheets-to-youtube-2) - [ **Gmail to YouTube** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-youtube-2) - [ **Google Calendar to YouTube** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-youtube-2) Questions ## Helpwise and YouTube, answered ### ### What can start an automation from Helpwise? Any of Helpwise's 1 trigger in the catalog, including Contact Is Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in YouTube when something happens in Helpwise? Any of YouTube's 18 actions, including Update Thumbnail, Update Video, Upload Video and Get Channel Activities. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from YouTube to Helpwise? Yes. When something happens in YouTube, your agent can act in Helpwise too. This page covers both directions: YouTube's triggers and Helpwise's actions are listed here as well. ### ### Do I have to build a connector for Helpwise or YouTube? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Helpwise and YouTube without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.