--- title: "Connect Helpwise and Tracknow - APIANT.ai" description: "When \"Contact Is Created\" fires in Helpwise, your agent runs \"List leads\" in Tracknow, or \"New Affiliate\" in Tracknow to \"Update contact\" in Helpwise." canonical: "https://apiant.ai/connect/helpwise-to-tracknow" --- # Connect Helpwise and Tracknow When **Contact Is Created** fires in [Helpwise](https://apiant.ai/connections/helpwise), your agent runs **List leads** in [Tracknow](https://apiant.ai/connections/tracknow), or **New Affiliate** in Tracknow to **Update contact** in Helpwise. Describe the whole flow and it is built, tested on every scenario and kept running. Helpwise **1** trigger Helpwise **4** actions Tracknow **4** triggers Tracknow **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Helpwise and Tracknow to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Helpwise and Tracknow can do together ### From Helpwise to Tracknow - When **Contact Is Created** in Helpwise then **List leads** in Tracknow - When **Contact Is Created** in Helpwise then **List campaigns** in Tracknow ### From Tracknow to Helpwise - When **New Affiliate** in Tracknow then **Update contact** in Helpwise - When **New Affiliate Payment** in Tracknow then **Get contact** in Helpwise Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Helpwise and Tracknow ## Triggers and actions 5 triggers · 7 actions - Trigger **Contact Is Created** Triggers when new contact is created - Action **Get contact** Get a contact by id. - Action **List contacts** List contacts. - Action **List users** List users. - Action **Update contact** Update a contact. - Trigger **New Affiliate** Triggered when a new affiliate is created in Tracknow. - Trigger **New Affiliate Payment** Triggered when a new affiliate payout request is created in Tracknow. - Trigger **New Conversion** Triggered when a new conversion is recorded in Tracknow. - Trigger **New Conversion Custom Status** Triggered when a conversion in Tracknow is given a custom status, and again whenever that custom status changes. - Action **List campaigns** Returns the campaigns in your Tracknow account, optionally narrowed to a status, a visibility, or a search term on the campaign title or ID. - Action **List conversions** Returns conversions recorded in Tracknow, optionally narrowed by date range, status, campaign, affiliate, advertiser, customer details, sub-tracking values or fraud rating. - Action **List leads** Returns leads recorded in Tracknow, optionally narrowed by date range, status, campaign, affiliate, customer name or email. ## Each app on its own - [ **Helpwise** Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a...](https://apiant.ai/connections/helpwise) - [ **Tracknow** Tracknow for managing new affiliates and tracking conversions.](https://apiant.ai/connections/tracknow) Reviews ## What our customers say ## More from Helpwise - [ **Helpwise to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpwise-to-hubspot) - [ **Helpwise to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpwise-to-salesforce) - [ **Helpwise to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpwise-to-slack) - [ **Helpwise to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpwise-to-mailchimp) - [ **Helpwise to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpwise-to-stripe) - [ **Helpwise to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpwise-to-shopify) ## More into Tracknow - [ **Google Sheets to Tracknow** Google Sheets](https://apiant.ai/connect/google-sheets-to-tracknow) - [ **HubSpot to Tracknow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tracknow) - [ **Salesforce to Tracknow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tracknow) - [ **Slack to Tracknow** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tracknow) - [ **Gmail to Tracknow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tracknow) - [ **Google Calendar to Tracknow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tracknow) Questions ## Helpwise and Tracknow, answered ### ### What can start an automation from Helpwise? Any of Helpwise's 1 trigger in the catalog, including Contact Is Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tracknow when something happens in Helpwise? Any of Tracknow's 3 actions, including List campaigns, List conversions and List leads. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tracknow to Helpwise? Yes. When something happens in Tracknow, your agent can act in Helpwise too. This page covers both directions: Tracknow's triggers and Helpwise's actions are listed here as well. ### ### Do I have to build a connector for Helpwise or Tracknow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Helpwise and Tracknow without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.