# Connect Helpwise and Rossum When **Contact Is Created** fires in [Helpwise](https://apiant.ai/connections/helpwise), your agent runs **Upload a Document** in [Rossum](https://apiant.ai/connections/rossum), or **Document Export** in Rossum to **Update contact** in Helpwise. Describe the whole flow and it is built, tested on every scenario and kept running. Helpwise **1** trigger Helpwise **4** actions Rossum **1** trigger Rossum **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Helpwise and Rossum to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Helpwise and Rossum can do together ### From Helpwise to Rossum - When **Contact Is Created** in Helpwise then **Upload a Document** in Rossum - When **Contact Is Created** in Helpwise then **Get document** in Rossum ### From Rossum to Helpwise - When **Document Export** in Rossum then **Update contact** in Helpwise - When **Document Export** in Rossum then **Get contact** in Helpwise Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Helpwise and Rossum ## Triggers and actions 2 triggers · 13 actions - Trigger **Contact Is Created** Triggers when new contact is created - Action **Get contact** Get a contact by id. - Action **List contacts** List contacts. - Action **List users** List users. - Action **Update contact** Update a contact. - Trigger **Document Export** Triggers when a document is exported in Rossum. - Action **Add queue** Create a queue. - Action **Confirm annotation** Confirm an annotation. - Action **Delete annotation** Delete an annotation. - Action **Get annotation** Retrieve one annotation (extracted document data) by id. - Action **Get document** Retrieve document metadata by id. - Action **Get queue** Retrieve a queue by id. - Action **Start Annotation** moves an annotation (e.g. to_review) into reviewing status so it can be confirmed; returns the annotation and session timeout. - Action **Update annotation** Update an annotation (e.g. metadata, status). - Action **Upload a Document** Uploads a document to one of Rossum queues ## Each app on its own - [ **Helpwise** Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a...](https://apiant.ai/connections/helpwise) - [ **Rossum** Rossum is cloud-based app that uses artificial intelligence to replicate the human approach to data...](https://apiant.ai/connections/rossum) Reviews ## What our customers say ## More from Helpwise - [ **Helpwise to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpwise-to-hubspot) - [ **Helpwise to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpwise-to-salesforce) - [ **Helpwise to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpwise-to-slack) - [ **Helpwise to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpwise-to-mailchimp) - [ **Helpwise to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpwise-to-stripe) - [ **Helpwise to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpwise-to-shopify) ## More into Rossum - [ **HubSpot to Rossum** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-rossum) - [ **Google Sheets to Rossum** Google Sheets](https://apiant.ai/connect/google-sheets-to-rossum) - [ **Gmail to Rossum** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-rossum) - [ **Google Calendar to Rossum** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-rossum) - [ **Google Drive to Rossum** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-rossum) - [ **Mailchimp to Rossum** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-rossum) Questions ## Helpwise and Rossum, answered ### ### What can start an automation from Helpwise? Any of Helpwise's 1 trigger in the catalog, including Contact Is Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Rossum when something happens in Helpwise? Any of Rossum's 9 actions, including Update annotation, Upload a Document, Add queue and Confirm annotation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Rossum to Helpwise? Yes. When something happens in Rossum, your agent can act in Helpwise too. This page covers both directions: Rossum's triggers and Helpwise's actions are listed here as well. ### ### Do I have to build a connector for Helpwise or Rossum? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.