Integration
Connect Helpwise and Redmine
When Contact Is Created fires in Helpwise, your agent runs Update Issue in Redmine, or New tracker in Redmine to Update contact in Helpwise. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Helpwise and Redmine to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Helpwise and Redmine can do together
From Helpwise to Redmine
When Contact Is Created in Helpwise
then Update Issue in Redmine
When Contact Is Created in Helpwise
then Get Issue in Redmine
From Redmine to Helpwise
When New tracker in Redmine
then Update contact in Helpwise
When New tracker in Redmine
then Get contact in Helpwise
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Helpwise and Redmine
Triggers and actions 2 triggers · 18 actions
Trigger
Contact Is CreatedTriggers when new contact is created
Action
Get contactGet a contact by id.
Action
List contactsList contacts.
Action
List usersList users.
Action
Update contactUpdate a contact.
Trigger
New trackerTriggered every time a new tracker is created.
Action
Create ProjectCreates a new project.
Action
Create Time EntryLogs a time entry against an issue or project.
Action
Delete time entryDeletes a time entry from Redmine.
Action
Delete userPermanently deletes a Redmine user account. Requires administrator privileges.
Action
Get IssueRetrieves a single issue by ID, including journals and attachments.
Action
Get ProjectRetrieves a single project by ID or identifier.
Action
Get time entryReturns a single Redmine time entry by its id, including project, issue, user, activity, hours, comments, date and custom field values.
Action
Get userReturns a Redmine user's details, optionally with their project memberships, groups and authentication source.
Action
List Project MembershipsLists the memberships (users and roles) of a project.
Action
List ProjectsLists all projects visible to the authenticated user.
Action
List Time EntriesLists time entries, optionally filtered by project, issue, or user.
Action
List UsersLists users (admin only), optionally filtered by status or name.
Action
Update IssueUpdates an existing issue by ID.
Action
Update userUpdates an existing Redmine user's login, name, email, status, notification preferences, groups and custom fields. Requires administrator rights.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Helpwise and Redmine, answered
What can start an automation from Helpwise?
Any of Helpwise's 1 trigger in the catalog, including Contact Is Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Redmine when something happens in Helpwise?
Any of Redmine's 14 actions, including Create Project, Create Time Entry, Update Issue and Update user. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Redmine to Helpwise?
Yes. When something happens in Redmine, your agent can act in Helpwise too. This page covers both directions: Redmine's triggers and Helpwise's actions are listed here as well.
Do I have to build a connector for Helpwise or Redmine?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Helpwise and Redmine without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.