--- title: "Connect Helpwise to NEXT - APIANT.ai" description: "When \"Contact Is Created\" fires in Helpwise, your agent runs \"Add Record\" in NEXT." canonical: "https://apiant.ai/connect/helpwise-to-next" --- # Connect Helpwise to NEXT When **Contact Is Created** fires in [Helpwise](https://apiant.ai/connections/helpwise), your agent runs **Add Record** in [NEXT](https://apiant.ai/connections/next). Describe the whole flow and it is built, tested on every scenario and kept running. Helpwise **1** trigger Helpwise **4** actions NEXT **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Helpwise and NEXT to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Helpwise can start in NEXT - When **Contact Is Created** in Helpwise then **Add Record** in NEXT - When **Contact Is Created** in Helpwise then **Update Record** in NEXT Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Helpwise and NEXT ## Triggers and actions 1 trigger · 19 actions - Trigger **Contact Is Created** Triggers when new contact is created - Action **Get contact** Get a contact by id. - Action **List contacts** List contacts. - Action **List users** List users. - Action **Update contact** Update a contact. - Action **Add Record** Create a record (feedback/insight item) in NEXT. - Action **Add Tag** Create a tag. - Action **Create Account** Creates an account in NEXT - Action **Create Highlight** Creates a highlight in NEXT - Action **Create Recording** Creates a recording in NEXT - Action **Delete Record** Delete a record. - Action **Delete Tag** Delete a tag. - Action **Find Account** Find an account in NEXT - Action **Find Records by Relevance** Search records by relevance/query. - Action **Get Project** Retrieve a project. - Action **Get Record** Retrieve a record by ID. - Action **Get Tag** Retrieve a tag by ID. - Action **List Tags** List all tags. - Action **Update Record** Update an existing record. - Action **Update Tag** Update a tag. ## Each app on its own - [ **Helpwise** Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a...](https://apiant.ai/connections/helpwise) - [ **NEXT** NEXT is an AI-powered continuous product discovery platform for teams, that lets you validate big-picture...](https://apiant.ai/connections/next) Reviews ## What our customers say ## More from Helpwise - [ **Helpwise to vPlan** vPlan is a planning tool to plan and track your work.](https://apiant.ai/connect/helpwise-to-vplan) - [ **Helpwise to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpwise-to-hubspot) - [ **Helpwise to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpwise-to-salesforce) - [ **Helpwise to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpwise-to-slack) - [ **Helpwise to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpwise-to-mailchimp) - [ **Helpwise to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpwise-to-stripe) ## More into NEXT - [ **Google Slides to NEXT** Google Slides is a cloud-based presentation editor with real-time collaboration, template gallery, and...](https://apiant.ai/connect/google-slides-to-next) - [ **HubSpot to NEXT** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-next) - [ **Salesforce to NEXT** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-next) - [ **Slack to NEXT** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-next) - [ **Google Sheets to NEXT** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-next) - [ **Gmail to NEXT** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-next) Questions ## Helpwise and NEXT, answered ### ### What can start an automation from Helpwise? Any of Helpwise's 1 trigger in the catalog, including Contact Is Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in NEXT when something happens in Helpwise? Any of NEXT's 15 actions, including Create Account, Create Highlight, Create Recording and Update Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from NEXT to Helpwise? NEXT has no triggers in the catalog today, so automations start in Helpwise. If you need the other direction, ask: your agent reads NEXT's API documentation and adds it. ### ### Do I have to build a connector for Helpwise or NEXT? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Helpwise and NEXT without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.