# Connect Helpwise to Arcgis

When **Contact Is Created** fires in [Helpwise](https://apiant.ai/connections/helpwise), your agent runs **Add comment** in [Arcgis](https://apiant.ai/connections/arcgis). Describe the whole flow and it is built, tested on every scenario and kept running.

Helpwise **1** trigger Helpwise **4** actions Arcgis **11** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Helpwise and Arcgis to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Helpwise can start in Arcgis

- When **Contact Is Created** in Helpwise then **Add comment** in Arcgis
- When **Contact Is Created** in Helpwise then **Add item** in Arcgis

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Helpwise and Arcgis

## Triggers and actions 1 trigger · 15 actions

- Trigger

**Contact Is Created**

Triggers when new contact is created

- Action

**Get contact**

Get a contact by id.

- Action

**List contacts**

List contacts.

- Action

**List users**

List users.

- Action

**Update contact**

Update a contact.

- Action

**Add comment**

Adds a comment, or a reply to an existing comment, on an ArcGIS item. The item owner is notified by email.

- Action

**Add folder**

Creates a folder in a user's ArcGIS content space for organizing items.

- Action

**Add group**

Creates a new group in your ArcGIS organization, owned by the connected user.

- Action

**Add item**

Adds a new item (by URL, JSON text content, or a downloadable data URL) to a user's ArcGIS content.

- Action

**Delete item**

Deletes an item from an ArcGIS user's content. In ArcGIS Online the item goes to the recycle bin unless permanent delete is chosen.

- Action

**Find items**

Searches the portal for content items you can access, by keyword, bounding box, filters or categories, and returns the matching items.

- Action

**Get item**

Returns the details of an ArcGIS item, such as its title, type, owner, tags and sharing level.

- Action

**Get user**

Returns an ArcGIS user's profile details, including email, role and the groups they belong to.

- Action

**List folders**

Returns the folders in an ArcGIS user's content space.

- Action

**Share item**

Shares an ArcGIS item you own with the public, your organization, and/or specific groups.

- Action

**Update item**

Updates an existing ArcGIS item's information, such as its title, description, tags, URL or JSON content. Fields left blank are not changed.

## Each app on its own

- [ **Helpwise** Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a...](https://apiant.ai/connections/helpwise)
- [ **Arcgis** Geographic information system (GIS) platform for mapping, geocoding, routing, and spatial analysis via APIs...](https://apiant.ai/connections/arcgis)

Reviews

## What our customers say

## More from Helpwise

- [ **Helpwise to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpwise-to-hubspot)
- [ **Helpwise to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpwise-to-salesforce)
- [ **Helpwise to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpwise-to-slack)
- [ **Helpwise to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpwise-to-mailchimp)
- [ **Helpwise to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpwise-to-stripe)
- [ **Helpwise to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpwise-to-shopify)

## More into Arcgis

- [ **HubSpot to Arcgis** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-arcgis)
- [ **Salesforce to Arcgis** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-arcgis)
- [ **Slack to Arcgis** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-arcgis)
- [ **Google Sheets to Arcgis** Google Sheets](https://apiant.ai/connect/google-sheets-to-arcgis)
- [ **Gmail to Arcgis** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-arcgis)
- [ **Google Calendar to Arcgis** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-arcgis)

Questions

## Helpwise and Arcgis, answered

###

### What can start an automation from Helpwise?

Any of Helpwise's 1 trigger in the catalog, including Contact Is Created. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Arcgis when something happens in Helpwise?

Any of Arcgis's 11 actions, including Update item, Add comment, Add folder and Add group. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Arcgis to Helpwise?

Arcgis has no triggers in the catalog today, so automations start in Helpwise. If you need the other direction, ask: your agent reads Arcgis's API documentation and adds it.

###

### Do I have to build a connector for Helpwise or Arcgis?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
