# Connect Helpwise to Anthropic When **Contact Is Created** fires in [Helpwise](https://apiant.ai/connections/helpwise), your agent runs **Create message batch** in [Anthropic](https://apiant.ai/connections/anthropic). Describe the whole flow and it is built, tested on every scenario and kept running. Helpwise **1** trigger Helpwise **4** actions Anthropic **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Helpwise and Anthropic to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Helpwise can start in Anthropic - When **Contact Is Created** in Helpwise then **Create message batch** in Anthropic - When **Contact Is Created** in Helpwise then **Send model a message** in Anthropic Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Helpwise and Anthropic ## Triggers and actions 1 trigger · 13 actions - Trigger **Contact Is Created** Triggers when new contact is created - Action **Get contact** Get a contact by id. - Action **List contacts** List contacts. - Action **List users** List users. - Action **Update contact** Update a contact. - Action **Anthropic agent message** Runs one AI agent turn on Anthropic and returns the model's reply. The turn is billed to the Anthropic account connected on this step, and the agent can call the account's AI tool automations. - Action **Cancel message batch** Cancel a Message Batch that is still processing. - Action **Count tokens in a message** Count the number of input tokens a Messages API request would use, without creating the message. - Action **Create message batch** Submit a batch of Messages API requests for asynchronous processing. - Action **Get message batch** Retrieve the status and request counts of a Message Batch by id. - Action **Get model** Retrieve details for a specific Claude model by id. - Action **List message batches** List Message Batches in the workspace, most recently created first. - Action **List models** List the available Claude models, most recently released first. - Action **Send model a message** Send a message to a Claude model and return its response. Supports the full Messages API: model, system prompt, multi-turn messages, max_tokens, tools, and adaptive thinking. ## Each app on its own - [ **Helpwise** Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a...](https://apiant.ai/connections/helpwise) - [ **Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connections/anthropic) Reviews ## What our customers say ## More from Helpwise - [ **Helpwise to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpwise-to-hubspot) - [ **Helpwise to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpwise-to-salesforce) - [ **Helpwise to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpwise-to-slack) - [ **Helpwise to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpwise-to-mailchimp) - [ **Helpwise to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpwise-to-stripe) - [ **Helpwise to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpwise-to-shopify) ## More into Anthropic - [ **HubSpot to Anthropic** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-anthropic) - [ **Salesforce to Anthropic** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-anthropic) - [ **Mailchimp to Anthropic** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-anthropic) - [ **Stripe to Anthropic** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/stripe-to-anthropic) - [ **Shopify to Anthropic** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-anthropic) - [ **QuickBooks Online to Anthropic** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-anthropic) Questions ## Helpwise and Anthropic, answered ### ### What can start an automation from Helpwise? Any of Helpwise's 1 trigger in the catalog, including Contact Is Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Anthropic when something happens in Helpwise? Any of Anthropic's 9 actions, including Create message batch, Send model a message, Anthropic agent message and Count tokens in a message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Anthropic to Helpwise? Anthropic has no triggers in the catalog today, so automations start in Helpwise. If you need the other direction, ask: your agent reads Anthropic's API documentation and adds it. ### ### Do I have to build a connector for Helpwise or Anthropic? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.