--- title: "Connect HelpSpot and YouCan - APIANT.ai" description: "When \"New Request\" fires in HelpSpot, your agent runs \"Add order\" in YouCan, or \"New Order\" in YouCan to \"Create a New Request\" in HelpSpot." canonical: "https://apiant.ai/connect/helpspot-to-youcan" --- # Connect HelpSpot and YouCan When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Add order** in [YouCan](https://apiant.ai/connections/youcan), or **New Order** in YouCan to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions YouCan **1** trigger YouCan **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and YouCan to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and YouCan can do together ### From HelpSpot to YouCan - When **New Request** in HelpSpot then **Add order** in YouCan - When **Update** in HelpSpot then **Create Customer** in YouCan ### From YouCan to HelpSpot - When **New Order** in YouCan then **Create a New Request** in HelpSpot - When **New Order** in YouCan then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and YouCan ## Triggers and actions 3 triggers · 20 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **New Order** Triggers when a new order is placed in your YouCan store. - Action **Add category** Creates a new product category in your YouCan store. - Action **Add coupon** Creates a discount coupon in your YouCan store, valid for the products you choose. - Action **Add order** Creates an order in your YouCan store for an existing customer, with the product variants, shipping choice and optional addresses, discount, notes and tags. - Action **Create Customer** Creates a customer in your YouCan store with their contact details and optional addresses. - Action **Create Product** Creates a new product in your YouCan store, with optional pricing, inventory, variants, categories and images. - Action **Delete product** Deletes a product from your YouCan store. - Action **Get coupon** Returns a single coupon from your YouCan store, including its code, discount value, type, dates and usage limit. - Action **Get customer** Returns a single customer from your YouCan store, optionally including their addresses and orders. - Action **Get order** Returns a single order by its ID, optionally with its customer, items, payment, shipping and other related details. - Action **Get product** Returns a single product from your YouCan store, including price, inventory, images and optional variants, categories and vendors. - Action **List customers** Returns customers in your YouCan store, optionally filtered by a search on name, phone or email. - Action **List products** Returns the products in your YouCan store, optionally searched, sorted and with related variants, categories or images. - Action **List Shipping Zones** Returns the store's shipping zones, optionally including their shipping rates. - Action **Update customer** Updates an existing customer's name, contact details, location or notes in your YouCan store. Fields left blank are not changed. - Action **Update order status** Updates an order's general, shipping or payment status in your YouCan store. - Action **Update product** Updates an existing product in your YouCan store. Only the fields you fill in are changed. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **YouCan** YouCan is an integrated platform specialized in e-commerce, offering a wide range of services needed by...](https://apiant.ai/connections/youcan) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into YouCan - [ **HubSpot to YouCan** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-youcan) - [ **Salesforce to YouCan** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-youcan) - [ **Slack to YouCan** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-youcan) - [ **Google Sheets to YouCan** Google Sheets](https://apiant.ai/connect/google-sheets-to-youcan) - [ **Gmail to YouCan** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-youcan) - [ **Google Calendar to YouCan** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-youcan) Questions ## HelpSpot and YouCan, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in YouCan when something happens in HelpSpot? Any of YouCan's 16 actions, including Create Customer, Create Product, Update customer and Update order status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from YouCan to HelpSpot? Yes. When something happens in YouCan, your agent can act in HelpSpot too. This page covers both directions: YouCan's triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or YouCan? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpot and YouCan without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.