--- title: "Connect HelpSpot and TimelinesAI - APIANT.ai" description: "When \"New Request\" fires in HelpSpot, your agent runs \"Send Uploaded File to Existing Chat\" in TimelinesAI." canonical: "https://apiant.ai/connect/helpspot-to-timelinesai" --- # Connect HelpSpot and TimelinesAI When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Send Uploaded File to Existing Chat** in [TimelinesAI](https://apiant.ai/connections/timelinesai), or **New Incoming Chat** in TimelinesAI to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions TimelinesAI **6** triggers TimelinesAI **1** action What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and TimelinesAI to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and TimelinesAI can do together ### From HelpSpot to TimelinesAI - When **New Request** in HelpSpot then **Send Uploaded File to Existing Chat** in TimelinesAI ### From TimelinesAI to HelpSpot - When **New Incoming Chat** in TimelinesAI then **Create a New Request** in HelpSpot - When **New Outgoing Chat** in TimelinesAI then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and TimelinesAI ## Triggers and actions 8 triggers ยท 5 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **New Incoming Chat** Triggers when a new incoming chat is created. - Trigger **New Outgoing Chat** Triggers when a new outgoing chat is created. - Trigger **New Received Message** Triggers when a new incoming message is received. - Trigger **New Sent Message** Triggers when a new message is sent. - Trigger **New Uploaded File** Triggers when new uploaded_file is created. - Trigger **New Whatsapp Account** Triggers when new whatsapp_accounts is created. - Action **Send Uploaded File to Existing Chat** Sends uploaded file to existing chat. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **TimelinesAI** TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with...](https://apiant.ai/connections/timelinesai) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into TimelinesAI - [ **Instagram to TimelinesAI** Instagram is a social media platform for sharing photos, videos, and stories.](https://apiant.ai/connect/instagram-to-timelinesai) - [ **HubSpot to TimelinesAI** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-timelinesai) - [ **Salesforce to TimelinesAI** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-timelinesai) - [ **Slack to TimelinesAI** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-timelinesai) - [ **Google Sheets to TimelinesAI** Google Sheets](https://apiant.ai/connect/google-sheets-to-timelinesai) - [ **Google Calendar to TimelinesAI** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-timelinesai) Questions ## HelpSpot and TimelinesAI, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in TimelinesAI when something happens in HelpSpot? Any of TimelinesAI's 1 action, including Send Uploaded File to Existing Chat. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from TimelinesAI to HelpSpot? Yes. When something happens in TimelinesAI, your agent can act in HelpSpot too. This page covers both directions: TimelinesAI's triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or TimelinesAI? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpot and TimelinesAI without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.