--- title: "Connect HelpSpot and Nimbata - APIANT.ai" description: "When \"New Request\" fires in HelpSpot, your agent runs \"Get lead\" in Nimbata, or \"New form submission\" in Nimbata to \"Create a New Request\" in HelpSpot." canonical: "https://apiant.ai/connect/helpspot-to-nimbata" --- # Connect HelpSpot and Nimbata When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Get lead** in [Nimbata](https://apiant.ai/connections/nimbata), or **New form submission** in Nimbata to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions Nimbata **1** trigger Nimbata **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and Nimbata to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and Nimbata can do together ### From HelpSpot to Nimbata - When **New Request** in HelpSpot then **Get lead** in Nimbata - When **Update** in HelpSpot then **List leads** in Nimbata ### From Nimbata to HelpSpot - When **New form submission** in Nimbata then **Create a New Request** in HelpSpot - When **New form submission** in Nimbata then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and Nimbata ## Triggers and actions 3 triggers · 14 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **New form submission** Triggers when a new form submission is received in a Nimbata project. - Action **Add tag** Creates a new tag in a tag category of a Nimbata project, ready to be applied to calls and form submissions. - Action **Add tags to call** Adds one or more tags to a call and keeps the tags it already has. Returns the call's full list of tag IDs after the change. - Action **Get call** Returns an inbound call's details, including its attribution, call-flow information and custom field values. - Action **Get lead** Returns one lead with its phone numbers, emails, and first and last interaction details. If the lead was merged into another, returns the surviving lead. - Action **Get tracking number** Returns one tracking number from a project, looked up by its ID or phone number, including its status, line type, country, call flow and tracking source. - Action **List calls** Returns the inbound and outbound calls of a project, newest first, optionally narrowed by date range, caller, tracking number, outcome or campaign. - Action **List form submissions** Returns the form submissions recorded in a Nimbata project, optionally narrowed by form, date range, attribution, device, tag or value. - Action **List leads** Returns the identified leads in a Nimbata project, most recent interaction first, optionally narrowed to one phone number or email address. - Action **List SMS messages** Returns a project's SMS messages, newest first, optionally filtered by date range, direction, status or phone number. - Action **List tracking numbers** Returns the tracking numbers in a Nimbata project, optionally narrowed by a name or phone number search. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **Nimbata** Nimbata is a call tracking platform that lets you attribute phone calls back to keyword searches, web pages...](https://apiant.ai/connections/nimbata) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into Nimbata - [ **HubSpot to Nimbata** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-nimbata) - [ **Google Sheets to Nimbata** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-nimbata) - [ **Gmail to Nimbata** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-nimbata) - [ **Google Calendar to Nimbata** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-nimbata) - [ **Google Drive to Nimbata** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-nimbata) - [ **Mailchimp to Nimbata** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-nimbata) Questions ## HelpSpot and Nimbata, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Nimbata when something happens in HelpSpot? Any of Nimbata's 10 actions, including Add tag, Add tags to call, Get call and Get lead. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Nimbata to HelpSpot? Yes. When something happens in Nimbata, your agent can act in HelpSpot too. This page covers both directions: Nimbata's triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or Nimbata? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpot and Nimbata without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.