--- title: "Connect HelpSpot and Newsflash - APIANT.ai" description: "When \"New Request\" fires in HelpSpot, your agent runs \"Find Events\" in Newsflash." canonical: "https://apiant.ai/connect/helpspot-to-newsflash" --- # Connect HelpSpot and Newsflash When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Find Events** in [Newsflash](https://apiant.ai/connections/newsflash), or **New corroborated event** in Newsflash to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions Newsflash **2** triggers Newsflash **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and Newsflash to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and Newsflash can do together ### From HelpSpot to Newsflash - When **New Request** in HelpSpot then **Find Events** in Newsflash - When **Update** in HelpSpot then **Get Event** in Newsflash ### From Newsflash to HelpSpot - When **New corroborated event** in Newsflash then **Create a New Request** in HelpSpot - When **New event** in Newsflash then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and Newsflash ## Triggers and actions 4 triggers · 10 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **New corroborated event** Fires each time an already-seen event gains another corroborating outlet, raising its corroboration/confidence score. Mirrors the event.corroborated message from the vendor's SSE stream. - Trigger **New event** Fires when a new deduped news event first appears in the corpus. Mirrors the event.new message from the vendor's SSE stream. - Action **Find Articles** Search raw per-outlet articles (same filter params as Find Events: q, semantic, source, category, from, to, min_sources, limit). - Action **Find Events** Search deduped news events by keyword, semantic query, source, category, time window, and min corroboration. - Action **Get Account Info** Get the connected account's email, tier, daily request limit, and usage so far today. - Action **Get Corpus Stats** Get corpus size/freshness stats for the news event graph. - Action **Get Event** Get one news event by id plus every corroborating article. - Action **List Sources** List every tracked news source: slug, name, category, lang, country, live article_count. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **Newsflash** Deduplicated news events from 260+ sources with corroboration/confidence scores for AI agents](https://apiant.ai/connections/newsflash) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into Newsflash - [ **HubSpot to Newsflash** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-newsflash) - [ **Google Sheets to Newsflash** Google Sheets](https://apiant.ai/connect/google-sheets-to-newsflash) - [ **Gmail to Newsflash** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-newsflash) - [ **Google Calendar to Newsflash** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-newsflash) - [ **Google Drive to Newsflash** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-newsflash) - [ **Mailchimp to Newsflash** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-newsflash) Questions ## HelpSpot and Newsflash, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Newsflash when something happens in HelpSpot? Any of Newsflash's 6 actions, including Find Articles, Find Events, Get Account Info and Get Corpus Stats. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Newsflash to HelpSpot? Yes. When something happens in Newsflash, your agent can act in HelpSpot too. This page covers both directions: Newsflash's triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or Newsflash? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpot and Newsflash without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.