--- title: "Connect HelpSpot and Metricool - APIANT.ai" description: "When \"New Request\" fires in HelpSpot, your agent runs \"Add Post to Autolist\" in Metricool." canonical: "https://apiant.ai/connect/helpspot-to-metricool" --- # Connect HelpSpot and Metricool When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Add Post to Autolist** in [Metricool](https://apiant.ai/connections/metricool), or **New GMB Review** in Metricool to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions Metricool **3** triggers Metricool **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and Metricool to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and Metricool can do together ### From HelpSpot to Metricool - When **New Request** in HelpSpot then **Add Post to Autolist** in Metricool - When **Update** in HelpSpot then **Reply Post Comment** in Metricool ### From Metricool to HelpSpot - When **New GMB Review** in Metricool then **Create a New Request** in HelpSpot - When **New Inbox Conversation (By Network)** in Metricool then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and Metricool ## Triggers and actions 5 triggers · 10 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **New GMB Review** Triggers when a new review is posted on the brand's Google Business Profile. - Trigger **New Inbox Conversation (By Network)** Triggers when a new conversation appears in the Metricool inbox for the chosen social network. - Trigger **New Post Comment (By Network)** Triggers when a post on the chosen social network receives a new comment in the Metricool inbox. - Action **Add Post to Autolist** Adds a new post to one of your Metricool autolists. - Action **Get Your Network Metrics Daily** Returns the day's metric values for one of your connected networks (category), such as followers or posts. - Action **Reply Conversation** Sends a reply message in a Metricool Inbox conversation on a connected social network. - Action **Reply GMB Review** Publishes a reply to a Google Business Profile review, replacing any existing reply. - Action **Reply Post Comment** Replies to a comment on a social post from the Metricool Inbox. - Action **Schedule Post** Creates a scheduled post in the Metricool planner for one or more connected social networks. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **Metricool** Metricool is an all-in-one social media platform for analyzing, managing, and growing your socials.](https://apiant.ai/connections/metricool) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into Metricool - [ **HubSpot to Metricool** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-metricool) - [ **Google Sheets to Metricool** Google Sheets](https://apiant.ai/connect/google-sheets-to-metricool) - [ **Gmail to Metricool** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-metricool) - [ **Google Calendar to Metricool** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-metricool) - [ **Google Drive to Metricool** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-metricool) - [ **Mailchimp to Metricool** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-metricool) Questions ## HelpSpot and Metricool, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Metricool when something happens in HelpSpot? Any of Metricool's 6 actions, including Add Post to Autolist, Get Your Network Metrics Daily, Reply Conversation and Reply GMB Review. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Metricool to HelpSpot? Yes. When something happens in Metricool, your agent can act in HelpSpot too. This page covers both directions: Metricool's triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or Metricool? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpot and Metricool without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.