# Connect HelpSpot and Mapulus When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Create Location** in [Mapulus](https://apiant.ai/connections/mapulus), or **New Location** in Mapulus to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions Mapulus **2** triggers Mapulus **5** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and Mapulus to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and Mapulus can do together ### From HelpSpot to Mapulus - When **New Request** in HelpSpot then **Create Location** in Mapulus - When **Update** in HelpSpot then **Update Location** in Mapulus ### From Mapulus to HelpSpot - When **New Location** in Mapulus then **Create a New Request** in HelpSpot - When **New Map** in Mapulus then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and Mapulus ## Triggers and actions 4 triggers · 9 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **New Location** Triggers when a new location is added in Mapulus. - Trigger **New Map** Triggers when a new map is created in Mapulus. - Action **Create Location** Adds a location pin to a layer on a Mapulus map, from an address or from coordinates. - Action **Delete Location** Removes a location pin from a Mapulus map. - Action **Find Location** Returns Mapulus locations, optionally limited to one map or to the location with a given external ID. - Action **Find Map** Returns the maps in your Mapulus account, so you can pick the one to add locations to. - Action **Update Location** Updates a location pin in Mapulus. Only the fields you supply are changed. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **Mapulus** Mapulus is a map visualisation tool that allows you to unlock the power of location-based intelligence.](https://apiant.ai/connections/mapulus) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into Mapulus - [ **HubSpot to Mapulus** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mapulus) - [ **Google Sheets to Mapulus** Google Sheets](https://apiant.ai/connect/google-sheets-to-mapulus) - [ **Gmail to Mapulus** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-mapulus) - [ **Google Calendar to Mapulus** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-mapulus) - [ **Google Drive to Mapulus** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-mapulus) - [ **Mailchimp to Mapulus** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-mapulus) Questions ## HelpSpot and Mapulus, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Mapulus when something happens in HelpSpot? Any of Mapulus's 5 actions, including Create Location, Update Location, Find Location and Find Map. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Mapulus to HelpSpot? Yes. When something happens in Mapulus, your agent can act in HelpSpot too. This page covers both directions: Mapulus's triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or Mapulus? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.