--- title: "Connect HelpSpot and Lightspeed Retail POS (X-Series) - APIANT.ai" description: "When \"New Request\" fires in HelpSpot, your agent runs \"Create Customer\" in Lightspeed Retail POS (X-Series)." canonical: "https://apiant.ai/connect/helpspot-to-lightspeed-retail-pos-x-series" --- # Connect HelpSpot and Lightspeed Retail POS (X-Series) When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Create Customer** in [Lightspeed Retail POS (X-Series)](https://apiant.ai/connections/lightspeed-retail-pos-x-series), or **Updated Customer** in Lightspeed Retail POS (X-Series) to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions Lightspeed Retail POS (X-Series) **1** trigger Lightspeed Retail POS (X-Series) **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and Lightspeed Retail POS (X-Series) to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and Lightspeed Retail POS (X-Series) can do together ### From HelpSpot to Lightspeed Retail POS (X-Series) - When **New Request** in HelpSpot then **Create Customer** in Lightspeed Retail POS (X-Series) - When **Update** in HelpSpot then **Create Customer Group** in Lightspeed Retail POS (X-Series) ### From Lightspeed Retail POS (X-Series) to HelpSpot - When **Updated Customer** in Lightspeed Retail POS (X-Series) then **Create a New Request** in HelpSpot - When **Updated Customer** in Lightspeed Retail POS (X-Series) then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and Lightspeed Retail POS (X-Series) ## Triggers and actions 3 triggers · 18 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **Updated Customer** Triggers when a customer is updated. - Action **Add Product to Consignment** Adds a product line to a consignment in Lightspeed Retail, with its expected count and cost. - Action **Add Stock Adjustment** Adjusts a product's stock level at an outlet, recording the reason such as stock found, damage or theft. - Action **Create Consignment** Creates a consignment in Lightspeed Retail: a supplier order, outlet transfer, supplier return or inventory count. - Action **Create Customer** Creates a new customer. - Action **Create Customer Group** Creates a new customer group. - Action **Create Product** Creates a new product. - Action **Get Consignment** Returns a single consignment from Lightspeed Retail by its id, with its type, status and dates. - Action **Get customer** Returns a single customer by its id. - Action **Get product** Get a product by id. - Action **Get sale** Get a sale by id. - Action **List outlets** List all outlets. - Action **List Registers** Returns the registers in the Lightspeed Retail store, with their outlet and whether each is open. - Action **Update Consignment** Updates a consignment in Lightspeed Retail, such as moving a supplier order from open to sent, dispatched or received. - Action **Update customer** Update an existing customer. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **Lightspeed Retail POS (X-Series)** Lightspeed Retail POS (X-Series) is a cloud-based POS and retail management software that lets retailers run...](https://apiant.ai/connections/lightspeed-retail-pos-x-series) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into Lightspeed Retail POS (X-Series) - [ **HubSpot to Lightspeed Retail POS (X-Series)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-lightspeed-retail-pos-x-series) - [ **Google Sheets to Lightspeed Retail POS (X-Series)** Google Sheets](https://apiant.ai/connect/google-sheets-to-lightspeed-retail-pos-x-series) - [ **Gmail to Lightspeed Retail POS (X-Series)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-lightspeed-retail-pos-x-series) - [ **Google Calendar to Lightspeed Retail POS (X-Series)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-lightspeed-retail-pos-x-series) - [ **Google Drive to Lightspeed Retail POS (X-Series)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-lightspeed-retail-pos-x-series) - [ **ActiveCampaign to Lightspeed Retail POS (X-Series)** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-lightspeed-retail-pos-x-series) Questions ## HelpSpot and Lightspeed Retail POS (X-Series), answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Lightspeed Retail POS (X-Series) when something happens in HelpSpot? Any of Lightspeed Retail POS (X-Series)'s 14 actions, including Create Consignment, Create Customer, Create Customer Group and Create Product. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Lightspeed Retail POS (X-Series) to HelpSpot? Yes. When something happens in Lightspeed Retail POS (X-Series), your agent can act in HelpSpot too. This page covers both directions: Lightspeed Retail POS (X-Series)'s triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or Lightspeed Retail POS (X-Series)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpot and Lightspeed Retail POS (X-Series) without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.