# Connect HelpSpot to ITIS When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Convert LSID to TSN** in [ITIS](https://apiant.ai/connections/itis). Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions ITIS **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and ITIS to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot can start in ITIS - When **New Request** in HelpSpot then **Convert LSID to TSN** in ITIS - When **Update** in HelpSpot then **Convert TSN to LSID** in ITIS Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and ITIS ## Triggers and actions 2 triggers · 17 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Action **Convert LSID to TSN** Get the TSN for a given LSID (Life Science Identifier). - Action **Convert TSN to LSID** Get the LSID (Life Science Identifier) for a given TSN. - Action **Find taxon by common name** Search ITIS for taxa matching a common (vernacular) name. - Action **Find taxon by scientific name** Search ITIS for taxa matching a scientific name. - Action **Find taxon by search term** Search ITIS across scientific and common names for any matching term. - Action **Get accepted names** Get the currently accepted scientific name(s) for a given TSN, when the queried TSN is not itself accepted. - Action **Get common names** Get the common (vernacular) names associated with a given TSN. - Action **Get full hierarchy** Get the complete taxonomic hierarchy (ancestors and descendants) for a given TSN. - Action **Get full record** Get the complete taxonomic record for a given TSN (taxonomic serial number). - Action **Get hierarchy down** Get the taxonomic hierarchy below (children of) a given TSN. - Action **Get hierarchy up** Get the taxonomic hierarchy above (ancestors of) a given TSN. - Action **Get parent taxon** Get the parent TSN for a given TSN. - Action **Get synonym names** Get the synonym scientific names associated with a given TSN. ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **ITIS** ITIS, the Integrated Taxonomic Information System, is a United States government authority on the scientific...](https://apiant.ai/connections/itis) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into ITIS - [ **HubSpot to ITIS** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-itis) - [ **Salesforce to ITIS** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-itis) - [ **Slack to ITIS** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-itis) - [ **Google Sheets to ITIS** Google Sheets](https://apiant.ai/connect/google-sheets-to-itis) - [ **Gmail to ITIS** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-itis) - [ **Google Calendar to ITIS** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-itis) Questions ## HelpSpot and ITIS, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ITIS when something happens in HelpSpot? Any of ITIS's 13 actions, including Convert LSID to TSN, Convert TSN to LSID, Find taxon by common name and Find taxon by scientific name. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ITIS to HelpSpot? ITIS has no triggers in the catalog today, so automations start in HelpSpot. If you need the other direction, ask: your agent reads ITIS's API documentation and adds it. ### ### Do I have to build a connector for HelpSpot or ITIS? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.