--- title: "Connect HelpSpot and HubSpot Enterprise - APIANT.ai" description: "When \"New Request\" fires in HelpSpot, your agent runs \"Get custom object record\" in HubSpot Enterprise." canonical: "https://apiant.ai/connect/helpspot-to-hubspot-enterprise" --- # Connect HelpSpot and HubSpot Enterprise When **New Request** fires in [HelpSpot](https://apiant.ai/connections/helpspot), your agent runs **Get custom object record** in [HubSpot Enterprise](https://apiant.ai/connections/hubspot-enterprise), or **New custom object record** in HubSpot Enterprise to **Create a New Request** in HelpSpot. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpot **2** triggers HelpSpot **4** actions HubSpot Enterprise **1** trigger HubSpot Enterprise **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpot and HubSpot Enterprise to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpot and HubSpot Enterprise can do together ### From HelpSpot to HubSpot Enterprise - When **New Request** in HelpSpot then **Get custom object record** in HubSpot Enterprise - When **Update** in HelpSpot then **List custom object records** in HubSpot Enterprise ### From HubSpot Enterprise to HelpSpot - When **New custom object record** in HubSpot Enterprise then **Create a New Request** in HelpSpot - When **New custom object record** in HubSpot Enterprise then **Update an Existing Request** in HelpSpot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpot and HubSpot Enterprise ## Triggers and actions 3 triggers · 7 actions - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. - Trigger **New custom object record** Polling trigger: fires for each newly created record of a custom object type, newest first (HubSpot CRM v3 Search API sorted by createdate descending). - Action **Get custom object record** Retrieve a custom object record by ID. Optionally request specific properties. - Action **List custom object records** List records of a custom object type, paged. Optionally request specific properties and a page cursor. - Action **Search custom object records** Search records of a custom object type with filters, sorts, and a query (HubSpot CRM v3 Search API). ## Each app on its own - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) - [ **HubSpot Enterprise** HubSpot Enterprise custom-object management: define custom object schemas and their properties, and create...](https://apiant.ai/connections/hubspot-enterprise) Reviews ## What our customers say ## More from HelpSpot - [ **HelpSpot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspot-to-hubspot) - [ **HelpSpot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspot-to-salesforce) - [ **HelpSpot to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspot-to-slack) - [ **HelpSpot to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspot-to-mailchimp) - [ **HelpSpot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspot-to-stripe) - [ **HelpSpot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspot-to-shopify) ## More into HubSpot Enterprise - [ **HubSpot to HubSpot Enterprise** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hubspot-enterprise) - [ **ActiveCampaign to HubSpot Enterprise** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-hubspot-enterprise) - [ **Asana to HubSpot Enterprise** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-hubspot-enterprise) - [ **DonorPerfect to HubSpot Enterprise** DonorPerfect Online (DPO) is fundraising and donor-management software for nonprofits.](https://apiant.ai/connect/donorperfect-to-hubspot-enterprise) - [ **Google Sheets to HubSpot Enterprise** Google Sheets](https://apiant.ai/connect/google-sheets-to-hubspot-enterprise) - [ **Gmail to HubSpot Enterprise** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hubspot-enterprise) Questions ## HelpSpot and HubSpot Enterprise, answered ### ### What can start an automation from HelpSpot? Any of HelpSpot's 2 triggers in the catalog, including New Request and Update. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HubSpot Enterprise when something happens in HelpSpot? Any of HubSpot Enterprise's 3 actions, including Get custom object record, List custom object records and Search custom object records. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HubSpot Enterprise to HelpSpot? Yes. When something happens in HubSpot Enterprise, your agent can act in HelpSpot too. This page covers both directions: HubSpot Enterprise's triggers and HelpSpot's actions are listed here as well. ### ### Do I have to build a connector for HelpSpot or HubSpot Enterprise? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpot and HubSpot Enterprise without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.