--- title: "Connect HelpSpace and Reteno - APIANT.ai" description: "When \"New Customer\" fires in HelpSpace, your agent runs \"Add/Update Contact\" in Reteno, or \"New Contact\" in Reteno to \"Add task\" in HelpSpace." canonical: "https://apiant.ai/connect/helpspace-to-reteno" --- # Connect HelpSpace and Reteno When **New Customer** fires in [HelpSpace](https://apiant.ai/connections/helpspace), your agent runs **Add/Update Contact** in [Reteno](https://apiant.ai/connections/reteno), or **New Contact** in Reteno to **Add task** in HelpSpace. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpace **1** trigger HelpSpace **15** actions Reteno **1** trigger Reteno **4** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpace and Reteno to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpace and Reteno can do together ### From HelpSpace to Reteno - When **New Customer** in HelpSpace then **Add/Update Contact** in Reteno - When **New Customer** in HelpSpace then **Subscribe Contact** in Reteno ### From Reteno to HelpSpace - When **New Contact** in Reteno then **Add task** in HelpSpace - When **New Contact** in Reteno then **Add task comment** in HelpSpace Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpace and Reteno ## Triggers and actions 2 triggers · 19 actions - Trigger **New Customer** Triggers when a new customer is created. - Action **Add organization** Create an organization. - Action **Add task** Create a task. - Action **Add task comment** Add a comment to a task. - Action **Customer Create** Creates a new Customer - Action **Customer Delete** Deletes a Customer - Action **Customer Update** Updates a Customer - Action **Delete organization** Delete an organization. - Action **Delete task** Delete a task. - Action **Get customer** Get a customer by id. - Action **Get organization** Get an organization by id. - Action **List customers** List all customers. - Action **List organizations** List all organizations. - Action **List tasks** List tasks. - Action **Update organization** Update an organization. - Action **Update task** Update a task. - Trigger **New Contact** Fires once for each new contact in the Reteno account. - Action **Add/Update Contact** Adds confirmed contact or updates existing contact. - Action **Get Contact** Returns a Reteno contact by its contact ID: channels, name, address, subscriptions and additional fields. - Action **Send Event** Sends an event to user. - Action **Subscribe Contact** Subscribes a contact. ## Each app on its own - [ **HelpSpace** HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service...](https://apiant.ai/connections/helpspace) - [ **Reteno** Reteno turns idle users into habitues with timely and personalized push notifications, in-app, app inbox...](https://apiant.ai/connections/reteno) Reviews ## What our customers say ## More from HelpSpace - [ **HelpSpace to MineSkin** Client implementations: Java.](https://apiant.ai/connect/helpspace-to-mineskin) - [ **HelpSpace to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspace-to-hubspot) - [ **HelpSpace to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspace-to-salesforce) - [ **HelpSpace to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspace-to-slack) - [ **HelpSpace to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspace-to-mailchimp) - [ **HelpSpace to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspace-to-stripe) ## More into Reteno - [ **HubSpot to Reteno** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-reteno) - [ **Google Sheets to Reteno** Google Sheets](https://apiant.ai/connect/google-sheets-to-reteno) - [ **Gmail to Reteno** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-reteno) - [ **Google Calendar to Reteno** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-reteno) - [ **Google Drive to Reteno** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-reteno) - [ **Mailchimp to Reteno** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-reteno) Questions ## HelpSpace and Reteno, answered ### ### What can start an automation from HelpSpace? Any of HelpSpace's 1 trigger in the catalog, including New Customer. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Reteno when something happens in HelpSpace? Any of Reteno's 4 actions, including Send Event, Add/Update Contact, Get Contact and Subscribe Contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Reteno to HelpSpace? Yes. When something happens in Reteno, your agent can act in HelpSpace too. This page covers both directions: Reteno's triggers and HelpSpace's actions are listed here as well. ### ### Do I have to build a connector for HelpSpace or Reteno? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpace and Reteno without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.