--- title: "Connect HelpSpace and Invoco - APIANT.ai" description: "When \"New Customer\" fires in HelpSpace, your agent runs \"Send SMS\" in Invoco, or \"New Call Completed\" in Invoco to \"Add task\" in HelpSpace." canonical: "https://apiant.ai/connect/helpspace-to-invoco" --- # Connect HelpSpace and Invoco When **New Customer** fires in [HelpSpace](https://apiant.ai/connections/helpspace), your agent runs **Send SMS** in [Invoco](https://apiant.ai/connections/invoco), or **New Call Completed** in Invoco to **Add task** in HelpSpace. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpace **1** trigger HelpSpace **15** actions Invoco **5** triggers Invoco **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpace and Invoco to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpace and Invoco can do together ### From HelpSpace to Invoco - When **New Customer** in HelpSpace then **Send SMS** in Invoco - When **New Customer** in HelpSpace then **Get call recording** in Invoco ### From Invoco to HelpSpace - When **New Call Completed** in Invoco then **Add task** in HelpSpace - When **New Inbound Call Completed** in Invoco then **Add task comment** in HelpSpace Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpace and Invoco ## Triggers and actions 6 triggers · 23 actions - Trigger **New Customer** Triggers when a new customer is created. - Action **Add organization** Create an organization. - Action **Add task** Create a task. - Action **Add task comment** Add a comment to a task. - Action **Customer Create** Creates a new Customer - Action **Customer Delete** Deletes a Customer - Action **Customer Update** Updates a Customer - Action **Delete organization** Delete an organization. - Action **Delete task** Delete a task. - Action **Get customer** Get a customer by id. - Action **Get organization** Get an organization by id. - Action **List customers** List all customers. - Action **List organizations** List all organizations. - Action **List tasks** List tasks. - Action **Update organization** Update an organization. - Action **Update task** Update a task. - Trigger **New Call Completed** Triggers when a call (inbound or outbound) on your Invoco numbers completes and appears in your call history. - Trigger **New Inbound Call Completed** Triggers when an inbound call on your Invoco numbers has finished. Returns the call's ID, start time, caller, called number, duration and cost. - Trigger **New inbound SMS** Triggers when a new text message is received on one of your Invoco numbers. - Trigger **New Outbound Call Completed** Triggers when an outbound call on your Invoco account has finished. - Trigger **New outbound SMS** Triggers when an SMS is sent from one of your Invoco numbers. - Action **Get call recording** Downloads the mp3 recording of a call. An error occurs if no recording exists for the call. - Action **Get call transcript** Returns the transcript and AI analysis (score, call type, summary, speakers) of a completed call. - Action **Get SMS** Returns a single SMS message by its id, including direction, sender, recipient, text, fragment count and cost. - Action **List billing history** Returns the billing history (payments) for your Invoco account. - Action **List call history** Returns your Invoco telephone call history, optionally limited to a date range, including caller, called number, duration, cost and direction for each call. - Action **List numbers** Returns all of your Invoco telephone numbers, with each number's description and where it currently redirects. - Action **List SMS history** Returns the text messages sent and received on your Invoco account, newest first, optionally narrowed by date range, direction or phone number. - Action **Send SMS** Sends a text message from one of your Invoco numbers. ## Each app on its own - [ **HelpSpace** HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service...](https://apiant.ai/connections/helpspace) - [ **Invoco** Invoco is an easy to use call tracking and hosted telephony platform.](https://apiant.ai/connections/invoco) Reviews ## What our customers say ## More from HelpSpace - [ **HelpSpace to Meetbot** Meetbot is a pay-per-meeting scheduling app for people and AI agents to check availability and book meetings...](https://apiant.ai/connect/helpspace-to-meetbot) - [ **HelpSpace to MineSkin** Client implementations: Java.](https://apiant.ai/connect/helpspace-to-mineskin) - [ **HelpSpace to Portscan** Scans the requesting client's IP for open TCP ports with fast or deep modes on IPv4/IPv6](https://apiant.ai/connect/helpspace-to-portscan) - [ **HelpSpace to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspace-to-hubspot) - [ **HelpSpace to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspace-to-salesforce) - [ **HelpSpace to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspace-to-slack) ## More into Invoco - [ **HubSpot to Invoco** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-invoco) - [ **Google Sheets to Invoco** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-invoco) - [ **Gmail to Invoco** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-invoco) - [ **Google Calendar to Invoco** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-invoco) - [ **Google Drive to Invoco** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-invoco) - [ **ActiveCampaign to Invoco** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-invoco) Questions ## HelpSpace and Invoco, answered ### ### What can start an automation from HelpSpace? Any of HelpSpace's 1 trigger in the catalog, including New Customer. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Invoco when something happens in HelpSpace? Any of Invoco's 8 actions, including Send SMS, Get call recording, Get call transcript and Get SMS. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Invoco to HelpSpace? Yes. When something happens in Invoco, your agent can act in HelpSpace too. This page covers both directions: Invoco's triggers and HelpSpace's actions are listed here as well. ### ### Do I have to build a connector for HelpSpace or Invoco? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpace and Invoco without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.