--- title: "Connect HelpSpace and Hostaway - APIANT.ai" description: "When \"New Customer\" fires in HelpSpace, your agent runs \"Add Host Note to Reservation\" in Hostaway, or \"New Listing\" in Hostaway to \"Add task\" in HelpSpace." canonical: "https://apiant.ai/connect/helpspace-to-hostaway" --- # Connect HelpSpace and Hostaway When **New Customer** fires in [HelpSpace](https://apiant.ai/connections/helpspace), your agent runs **Add Host Note to Reservation** in [Hostaway](https://apiant.ai/connections/hostaway), or **New Listing** in Hostaway to **Add task** in HelpSpace. Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpace **1** trigger HelpSpace **15** actions Hostaway **3** triggers Hostaway **24** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpace and Hostaway to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpace and Hostaway can do together ### From HelpSpace to Hostaway - When **New Customer** in HelpSpace then **Add Host Note to Reservation** in Hostaway - When **New Customer** in HelpSpace then **Create Expense** in Hostaway ### From Hostaway to HelpSpace - When **New Listing** in Hostaway then **Add task** in HelpSpace - When **New Review** in Hostaway then **Add task comment** in HelpSpace Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpace and Hostaway ## Triggers and actions 4 triggers · 39 actions - Trigger **New Customer** Triggers when a new customer is created. - Action **Add organization** Create an organization. - Action **Add task** Create a task. - Action **Add task comment** Add a comment to a task. - Action **Customer Create** Creates a new Customer - Action **Customer Delete** Deletes a Customer - Action **Customer Update** Updates a Customer - Action **Delete organization** Delete an organization. - Action **Delete task** Delete a task. - Action **Get customer** Get a customer by id. - Action **Get organization** Get an organization by id. - Action **List customers** List all customers. - Action **List organizations** List all organizations. - Action **List tasks** List tasks. - Action **Update organization** Update an organization. - Action **Update task** Update a task. - Trigger **New Listing** Triggers when a new listing is added to Hostaway. - Trigger **New Review** Triggers when a new review is received. - Trigger **New Task** Triggers when a new task is created in Hostaway. - Action **Add Host Note to Reservation** Sets the host note on a reservation, replacing any note already there. - Action **Cancel Reservation** Cancels a reservation. - Action **Create Expense** Records an expense or extra against a listing, for owner statements. - Action **Create Listing** Creates a listing. - Action **Create Reservation** Creates a reservation on a listing for a guest and dates. - Action **Delete Listing** Deletes a listing. - Action **Delete Task** Deletes a task. - Action **Find a Reservation** Returns a reservation by its Hostaway reservation ID, with the guest, dates, price and status. - Action **Get Listing** Returns a listing by its ID. - Action **Get Listing Calendar** Returns a listing's availability, price and stay rules for each day in a date range. - Action **Get Task** Returns a task by its ID. - Action **List Conversation Messages** Returns the messages in a guest conversation. - Action **List Conversations** Returns guest conversations, newest first. - Action **List Listings** Returns the listings in the account, optionally filtered by name, city or country. - Action **List Reservation Custom Fields** Returns the reservation custom fields defined in the account, with the IDs used to set their values. - Action **List Tasks** Returns tasks, optionally for one reservation or status. - Action **List Users** Returns the users in the Hostaway account. - Action **Reply to Review** Posts a public host reply to a guest review. - Action **Search Reservations** Finds reservations by listing, guest, channel or arrival and departure dates. - Action **Update Listing** Updates the name, address, price or capacity of a listing. Blank fields are left unchanged. - Action **Update Listing Calendar** Blocks or opens days on a listing calendar, or changes their price and stay rules. - Action **Update Reservation** Updates the dates, guest details, price or notes of a reservation. Blank fields are left unchanged. - Action **Update Reservation Custom Fields** Sets values for reservation custom fields you created in Hostaway. - Action **Update Task** Updates a task. Blank fields are left unchanged. ## Each app on its own - [ **HelpSpace** HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service...](https://apiant.ai/connections/helpspace) - [ **Hostaway** Hostaway is a property management system with a built-in channel manager software that lets you manage...](https://apiant.ai/connections/hostaway) Reviews ## What our customers say ## More from HelpSpace - [ **HelpSpace to Meetbot** Meetbot is a pay-per-meeting scheduling app for people and AI agents to check availability and book meetings...](https://apiant.ai/connect/helpspace-to-meetbot) - [ **HelpSpace to MineSkin** Client implementations: Java.](https://apiant.ai/connect/helpspace-to-mineskin) - [ **HelpSpace to Portscan** Scans the requesting client's IP for open TCP ports with fast or deep modes on IPv4/IPv6](https://apiant.ai/connect/helpspace-to-portscan) - [ **HelpSpace to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspace-to-hubspot) - [ **HelpSpace to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspace-to-salesforce) - [ **HelpSpace to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspace-to-slack) ## More into Hostaway - [ **Google Sheets to Hostaway** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hostaway) - [ **Gmail to Hostaway** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hostaway) - [ **Google Calendar to Hostaway** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-hostaway) - [ **Google Drive to Hostaway** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-hostaway) - [ **ActiveCampaign to Hostaway** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-hostaway) - [ **Airtable to Hostaway** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-hostaway) Questions ## HelpSpace and Hostaway, answered ### ### What can start an automation from HelpSpace? Any of HelpSpace's 1 trigger in the catalog, including New Customer. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hostaway when something happens in HelpSpace? Any of Hostaway's 24 actions, including Create Expense, Create Listing, Create Reservation and Update Listing. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hostaway to HelpSpace? Yes. When something happens in Hostaway, your agent can act in HelpSpace too. This page covers both directions: Hostaway's triggers and HelpSpace's actions are listed here as well. ### ### Do I have to build a connector for HelpSpace or Hostaway? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpace and Hostaway without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.