--- title: "Connect HelpSpace to Box - APIANT.ai" description: "When \"New Customer\" fires in HelpSpace, your agent runs \"Find items by query\" in Box." canonical: "https://apiant.ai/connect/helpspace-to-box" --- # Connect HelpSpace to Box When **New Customer** fires in [HelpSpace](https://apiant.ai/connections/helpspace), your agent runs **Find items by query** in [Box](https://apiant.ai/connections/box). Describe the whole flow and it is built, tested on every scenario and kept running. HelpSpace **1** trigger HelpSpace **15** actions Box **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpSpace and Box to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpSpace can start in Box - When **New Customer** in HelpSpace then **Find items by query** in Box - When **New Customer** in HelpSpace then **Get user** in Box Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpSpace and Box ## Triggers and actions 1 trigger · 23 actions - Trigger **New Customer** Triggers when a new customer is created. - Action **Add organization** Create an organization. - Action **Add task** Create a task. - Action **Add task comment** Add a comment to a task. - Action **Customer Create** Creates a new Customer - Action **Customer Delete** Deletes a Customer - Action **Customer Update** Updates a Customer - Action **Delete organization** Delete an organization. - Action **Delete task** Delete a task. - Action **Get customer** Get a customer by id. - Action **Get organization** Get an organization by id. - Action **List customers** List all customers. - Action **List organizations** List all organizations. - Action **List tasks** List tasks. - Action **Update organization** Update an organization. - Action **Update task** Update a task. - Action **Add collaboration** /2.0/collaborations - invite a user or group to a file or folder. - Action **Add folder** /2.0/folders - create a folder under a parent folder. - Action **Delete folder** /2.0/folders/{folder_id}?recursive=true. - Action **Find items by query** /2.0/search?query= - search files, folders and web links. - Action **Get folder** /2.0/folders/{folder_id} - retrieve folder details. - Action **Get user** /2.0/users/{user_id} (or /users/me). - Action **List folder items** /2.0/folders/{folder_id}/items - list files and folders in a folder. - Action **Update folder** Updates an existing folder by ID ## Each app on its own - [ **HelpSpace** HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service...](https://apiant.ai/connections/helpspace) - [ **Box** Box allows personal and commercial content to be accessible, sharable, and storable in any format from...](https://apiant.ai/connections/box) Reviews ## What our customers say ## More from HelpSpace - [ **HelpSpace to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpspace-to-hubspot) - [ **HelpSpace to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpspace-to-salesforce) - [ **HelpSpace to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpspace-to-slack) - [ **HelpSpace to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpspace-to-mailchimp) - [ **HelpSpace to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/helpspace-to-stripe) - [ **HelpSpace to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/helpspace-to-shopify) ## More into Box - [ **HubSpot to Box** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-box) - [ **Salesforce to Box** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-box) - [ **Slack to Box** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-box) - [ **Google Sheets to Box** Google Sheets](https://apiant.ai/connect/google-sheets-to-box) - [ **Gmail to Box** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-box) - [ **Google Calendar to Box** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-box) Questions ## HelpSpace and Box, answered ### ### What can start an automation from HelpSpace? Any of HelpSpace's 1 trigger in the catalog, including New Customer. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Box when something happens in HelpSpace? Any of Box's 8 actions, including Update folder, Add collaboration, Add folder and Find items by query. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Box to HelpSpace? Box has no triggers in the catalog today, so automations start in HelpSpace. If you need the other direction, ask: your agent reads Box's API documentation and adds it. ### ### Do I have to build a connector for HelpSpace or Box? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpSpace and Box without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.