Connect Helpjuice and TextIt

Both apps 36Helpjuice 22TextIt 14

• Trigger
  New Article

  Triggers when a new knowledge base article is published.

• Trigger
  New Category

  Triggers when a new knowledge base category is created.

• Trigger
  New User

  Triggers when a new Helpjuice user is created.

• Action
  Create Article

  Creates a knowledge base article in a category, as a draft unless published is set.

• Action
  Create Category

  Creates a knowledge base category, optionally nested under a parent category.

• Action
  Create Group

  Creates a Helpjuice user group.

• Action
  Create User

  Creates a Helpjuice user with a role, optionally adding them to groups.

• Action
  Delete Article

  Deletes a knowledge base article.

• Action
  Delete Category

  Deletes a knowledge base category.

• Action
  Delete Group

  Deletes a Helpjuice user group.

• Action
  Delete User

  Deletes a Helpjuice user.

• Action
  Find Articles

  Finds knowledge base articles, optionally filtered by category, publish status or update date.

• Action
  Find Users

  Finds Helpjuice users by email, name or role.

• Action
  Get Article

  Returns one knowledge base article by its ID, including its body, visibility and publish status.

• Action
  Get Category

  Returns one knowledge base category with its published and draft articles.

• Action
  Get Group

  Returns one Helpjuice user group and its members.

• Action
  Get User

  Returns one Helpjuice user by ID.

• Action
  List Categories

  Returns the knowledge base's categories, optionally for one language.

• Action
  Search Knowledge Base

  Searches the knowledge base and returns matching articles with short answer samples.

• Action
  Update Article

  Updates an existing knowledge base article's title, body, visibility or publish status.

• Action
  Update Category

  Updates a knowledge base category's name, description, parent or accessibility.

• Action
  Update User

  Updates a Helpjuice user's name, email or role.

• Trigger
  New contact

  Triggers when a new contact is added to your TextIt workspace, optionally only contacts in a chosen group.

• Trigger
  New message

  Triggers when a new message is sent or received in your TextIt workspace, optionally limited to a folder or label.

• Action
  Add broadcast

  Creates and sends a new message broadcast to contacts, phone numbers/URNs or contact groups.

• Action
  Add contact

  Creates a new contact in your TextIt workspace with a name, language, URNs (phone, email, etc.), groups and contact field values.

• Action
  Add contact field

  Creates a new custom contact field in your TextIt workspace.

• Action
  Add group

  Creates a new contact group in your TextIt workspace.

• Action
  Delete contact

  Deletes a contact, identified by its UUID or one of its URNs.

• Action
  Find contacts

  Finds contacts by UUID, URN, group or modification date and returns the matching contacts.

• Action
  Find messages

  Returns messages in your TextIt workspace, filtered by message, folder, label or creation date, most recent first.

• Action
  List broadcasts

  Returns the broadcasts sent from your TextIt workspace, most recent first, optionally filtered by broadcast id or creation date.

• Action
  List contact fields

  Returns the custom contact fields defined in your TextIt workspace, with each field's key, name and data type.

• Action
  Perform contact action

  Performs a bulk action on up to 100 contacts: add to or remove from a group, block, unblock, interrupt active flow runs, or permanently delete.

• Action
  Start Flow

  Starts contacts, groups or URNs down a TextIt flow and returns the created flow start.

• Action
  Update contact

  Updates an existing TextIt contact, identified by its UUID or one of its URNs. Only the values you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.