Connect Helpjuice and SMSPLANET

Both apps 47Helpjuice 22SMSPLANET 25

• Trigger
  New Article

  Triggers when a new knowledge base article is published.

• Trigger
  New Category

  Triggers when a new knowledge base category is created.

• Trigger
  New User

  Triggers when a new Helpjuice user is created.

• Action
  Create Article

  Creates a knowledge base article in a category, as a draft unless published is set.

• Action
  Create Category

  Creates a knowledge base category, optionally nested under a parent category.

• Action
  Create Group

  Creates a Helpjuice user group.

• Action
  Create User

  Creates a Helpjuice user with a role, optionally adding them to groups.

• Action
  Delete Article

  Deletes a knowledge base article.

• Action
  Delete Category

  Deletes a knowledge base category.

• Action
  Delete Group

  Deletes a Helpjuice user group.

• Action
  Delete User

  Deletes a Helpjuice user.

• Action
  Find Articles

  Finds knowledge base articles, optionally filtered by category, publish status or update date.

• Action
  Find Users

  Finds Helpjuice users by email, name or role.

• Action
  Get Article

  Returns one knowledge base article by its ID, including its body, visibility and publish status.

• Action
  Get Category

  Returns one knowledge base category with its published and draft articles.

• Action
  Get Group

  Returns one Helpjuice user group and its members.

• Action
  Get User

  Returns one Helpjuice user by ID.

• Action
  List Categories

  Returns the knowledge base's categories, optionally for one language.

• Action
  Search Knowledge Base

  Searches the knowledge base and returns matching articles with short answer samples.

• Action
  Update Article

  Updates an existing knowledge base article's title, body, visibility or publish status.

• Action
  Update Category

  Updates a knowledge base category's name, description, parent or accessibility.

• Action
  Update User

  Updates a Helpjuice user's name, email or role.

• Trigger
  New Contact in Group

  Triggers when a new contact appears in a chosen contact group.

• Trigger
  New Short Link

  Triggers when a new short link is saved on the SMSPLANET account.

• Action
  Add Contact to Group

  Adds a contact to a group.

• Action
  Add Number to Blacklist

  Adds a phone number to the blacklist.

• Action
  Cancel Scheduled Message

  Cancels a scheduled SMS or MMS send.

• Action
  Count SMS Parts

  Returns how many SMS parts a message will be split into.

• Action
  Create Contact

  Creates a contact and returns its ID.

• Action
  Create Group

  Creates a contact group and returns its ID.

• Action
  Delete Contact

  Deletes a contact.

• Action
  Delete Group

  Deletes a contact group.

• Action
  Delete Short Link

  Deletes a short link.

• Action
  Find Contacts

  Finds contacts by contact ID, phone number or group name.

• Action
  Generate Report

  Returns a summary report of sends between two dates.

• Action
  Get Balance

  Returns the prepaid points balance.

• Action
  List Groups

  Returns the names of all contact groups.

• Action
  List Sender Names

  Returns the sender names available on the account.

• Action
  List Short Links

  Returns saved short links with their click counts.

• Action
  Remove Contact from Group

  Removes a contact from a group.

• Action
  Remove Number from Blacklist

  Removes a phone number from the blacklist.

• Action
  Request Sender Name

  Submits a new sender name for approval.

• Action
  Send MMS

  Sends an MMS with an image and returns the send ID.

• Action
  Send SMS

  Sends an SMS to a recipient and returns the send ID.

• Action
  Shorten Link

  Creates a short link for a URL.

• Action
  Update Contact

  Updates an existing contact.

• Action
  Update Group

  Updates a contact group.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.