Connect Helpjuice to Moderation API

Both apps 40Helpjuice 22Moderation API 18

• Trigger
  New Article

  Triggers when a new knowledge base article is published.

• Trigger
  New Category

  Triggers when a new knowledge base category is created.

• Trigger
  New User

  Triggers when a new Helpjuice user is created.

• Action
  Create Article

  Creates a knowledge base article in a category, as a draft unless published is set.

• Action
  Create Category

  Creates a knowledge base category, optionally nested under a parent category.

• Action
  Create Group

  Creates a Helpjuice user group.

• Action
  Create User

  Creates a Helpjuice user with a role, optionally adding them to groups.

• Action
  Delete Article

  Deletes a knowledge base article.

• Action
  Delete Category

  Deletes a knowledge base category.

• Action
  Delete Group

  Deletes a Helpjuice user group.

• Action
  Delete User

  Deletes a Helpjuice user.

• Action
  Find Articles

  Finds knowledge base articles, optionally filtered by category, publish status or update date.

• Action
  Find Users

  Finds Helpjuice users by email, name or role.

• Action
  Get Article

  Returns one knowledge base article by its ID, including its body, visibility and publish status.

• Action
  Get Category

  Returns one knowledge base category with its published and draft articles.

• Action
  Get Group

  Returns one Helpjuice user group and its members.

• Action
  Get User

  Returns one Helpjuice user by ID.

• Action
  List Categories

  Returns the knowledge base's categories, optionally for one language.

• Action
  Search Knowledge Base

  Searches the knowledge base and returns matching articles with short answer samples.

• Action
  Update Article

  Updates an existing knowledge base article's title, body, visibility or publish status.

• Action
  Update Category

  Updates a knowledge base category's name, description, parent or accessibility.

• Action
  Update User

  Updates a Helpjuice user's name, email or role.

• Action
  Add author

  Creates a new author (a user of your platform) in Moderation API so their content and behavior can be tracked and moderated.

• Action
  Add wordlist

  Creates a new wordlist in your Moderation API organization, optionally filled with an initial set of words. Add the wordlist to a policy to use it in moderation.

• Action
  Add words to wordlist

  Adds words or phrases to an existing wordlist. Words already on the list are ignored.

• Action
  Block author

  Blocks an author so they cannot post new content until they are unblocked.

• Action
  Delete author

  Deletes an author, resetting their status, blocks, trust level, metrics and action history. The author is recreated with a clean record the next time their content is moderated.

• Action
  Extract All Data

  Analyzes a piece of text and returns all data found in it — email addresses, phone numbers, URLs, addresses, names and other personal information or wordlist matches — along with the overall moderation result.

• Action
  Get author

  Returns an author's details, including their status, trust level, block details, risk level, content metrics and metadata.

• Action
  Get Moderated Text

  Submits a piece of text for moderation and returns the moderated text (with any personal information or banned words masked), along with whether it was flagged and the recommended action.

• Action
  Get Moderation Object

  Submits a structured object made of several named text, image, video or audio parts (for example a profile's name, bio and avatar) for moderation, and returns the evaluation, the recommended action and the per-policy results.

• Action
  Get wordlist

  Returns a single wordlist, including its name, strict-mode setting and every word it contains.

• Action
  List authors

  Returns the authors in your Moderation API project, with their status, trust level and content metrics. By default the most recently active authors come first.

• Action
  List queue items

  Returns the items in a review queue, with the queue's own filters applied. By default only items still waiting for review are returned.

• Action
  List wordlists

  Returns the wordlists in your Moderation API organization, with each wordlist's name, description and creation date.

• Action
  Moderate content

  Submits text, an image, a video, audio or a structured object for moderation and returns whether it was flagged, the recommended action (allow, review or reject) and the per-policy results.

• Action
  Resolve queue item

  Marks an item in a review queue as resolved, removing it from the queue's pending list.

• Action
  Send feedback

  Sends a feature request, bug report or other feedback to the Moderation API team, who may reply by email.

• Action
  Unblock author

  Unblocks a blocked or suspended author so they can post new content again.

• Action
  Update author

  Updates an existing author's profile in Moderation API, such as their name, email, company, trust level or metadata, and returns the updated author.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.