Connect Helpjuice to JustCall

Both apps 32Helpjuice 22JustCall 10

• Trigger
  New Article

  Triggers when a new knowledge base article is published.

• Trigger
  New Category

  Triggers when a new knowledge base category is created.

• Trigger
  New User

  Triggers when a new Helpjuice user is created.

• Action
  Create Article

  Creates a knowledge base article in a category, as a draft unless published is set.

• Action
  Create Category

  Creates a knowledge base category, optionally nested under a parent category.

• Action
  Create Group

  Creates a Helpjuice user group.

• Action
  Create User

  Creates a Helpjuice user with a role, optionally adding them to groups.

• Action
  Delete Article

  Deletes a knowledge base article.

• Action
  Delete Category

  Deletes a knowledge base category.

• Action
  Delete Group

  Deletes a Helpjuice user group.

• Action
  Delete User

  Deletes a Helpjuice user.

• Action
  Find Articles

  Finds knowledge base articles, optionally filtered by category, publish status or update date.

• Action
  Find Users

  Finds Helpjuice users by email, name or role.

• Action
  Get Article

  Returns one knowledge base article by its ID, including its body, visibility and publish status.

• Action
  Get Category

  Returns one knowledge base category with its published and draft articles.

• Action
  Get Group

  Returns one Helpjuice user group and its members.

• Action
  Get User

  Returns one Helpjuice user by ID.

• Action
  List Categories

  Returns the knowledge base's categories, optionally for one language.

• Action
  Search Knowledge Base

  Searches the knowledge base and returns matching articles with short answer samples.

• Action
  Update Article

  Updates an existing knowledge base article's title, body, visibility or publish status.

• Action
  Update Category

  Updates a knowledge base category's name, description, parent or accessibility.

• Action
  Update User

  Updates a Helpjuice user's name, email or role.

• Action
  Add Contact to Sales Dialer Campaign

  Adds a contact to a JustCall Sales Dialer campaign. Identify the contact by its Sales Dialer contact ID or by phone number; if the phone number does not match an existing contact, a new contact is created and added. Details passed for an existing contact update that contact.

• Action
  Add Sales Dialer Campaign

  Creates a new Sales Dialer campaign.

• Action
  Delete Contact From Sales Dialer Campaign

  This action allows you to delete a contact from an existing Sales Dialer Campaign

• Action
  Find Contact

  Returns the JustCall contacts that match the specified phone number and/or first and last name.

• Action
  Get Contact

  Retrieves a single JustCall contact by its id.

• Action
  List Contacts

  Lists contacts in the JustCall account, optionally filtered by agent, phone number, name or status. Returns up to 500 contacts.

• Action
  List Phone Numbers

  Lists the phone numbers on your JustCall account, optionally filtered by type, capability, owner, sharing or business hours setting.

• Action
  List Sales Dialer Campaigns

  Returns all Sales Dialer campaigns on the account.

• Action
  List Users

  Lists the users in your JustCall account, optionally filtered by availability, email, user group or role.

• Action
  Update Contact

  Updates an existing contact in JustCall's Contacts, located by its id or its primary phone number. Contact status (DND/DNM/Blacklist) cannot be changed with this action.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.