Connect Helpjuice to EZ Texting

Both apps 37Helpjuice 22EZ Texting 15

• Trigger
  New Article

  Triggers when a new knowledge base article is published.

• Trigger
  New Category

  Triggers when a new knowledge base category is created.

• Trigger
  New User

  Triggers when a new Helpjuice user is created.

• Action
  Create Article

  Creates a knowledge base article in a category, as a draft unless published is set.

• Action
  Create Category

  Creates a knowledge base category, optionally nested under a parent category.

• Action
  Create Group

  Creates a Helpjuice user group.

• Action
  Create User

  Creates a Helpjuice user with a role, optionally adding them to groups.

• Action
  Delete Article

  Deletes a knowledge base article.

• Action
  Delete Category

  Deletes a knowledge base category.

• Action
  Delete Group

  Deletes a Helpjuice user group.

• Action
  Delete User

  Deletes a Helpjuice user.

• Action
  Find Articles

  Finds knowledge base articles, optionally filtered by category, publish status or update date.

• Action
  Find Users

  Finds Helpjuice users by email, name or role.

• Action
  Get Article

  Returns one knowledge base article by its ID, including its body, visibility and publish status.

• Action
  Get Category

  Returns one knowledge base category with its published and draft articles.

• Action
  Get Group

  Returns one Helpjuice user group and its members.

• Action
  Get User

  Returns one Helpjuice user by ID.

• Action
  List Categories

  Returns the knowledge base's categories, optionally for one language.

• Action
  Search Knowledge Base

  Searches the knowledge base and returns matching articles with short answer samples.

• Action
  Update Article

  Updates an existing knowledge base article's title, body, visibility or publish status.

• Action
  Update Category

  Updates a knowledge base category's name, description, parent or accessibility.

• Action
  Update User

  Updates a Helpjuice user's name, email or role.

• Action
  Add Contacts to Group

  Adds contacts to an EZ Texting contact group by phone number.

• Action
  Add Message Template

  Create a new message template.

• Action
  Create Group

  Creates new group

• Action
  Create/Update Contact

  Creates a contact with the given phone number, or updates the existing contact that has that phone number.

• Action
  Delete Contact

  Deletes a contact from your EZ Texting contact list by phone number.

• Action
  Delete Group

  Delete a contact group by id.

• Action
  Get Contact

  Get a single EZ Texting contact by phone number.

• Action
  Get Group

  Get a single contact group by its id.

• Action
  Get Message

  Get details about a sent message: its recipients (groups and individual contacts), recipient count, credits used, sending number, send date and type.

• Action
  List Contacts

  Lists contacts in your EZ Texting account, optionally filtered by name, phone, email, source, opt-out status or group.

• Action
  List Groups

  List contact groups in your EZ Texting account, optionally filtered by name.

• Action
  List Messages

  List messages in the EZ Texting account, optionally filtered by number, direction, status, type, text or sent date.

• Action
  List Message Templates

  List message templates matching provided filters.

• Action
  Send Message

  Sends an SMS or MMS text message to phone numbers and/or contact groups, immediately or at a scheduled time.

• Action
  Update Group

  Update an existing contact group.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.